Wavetec Queue ManagementWavetec
|
||||||
Related Products
|
||||||
About
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management.
Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency.
Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers.
Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.
|
About
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Companies searching for a solution to learn more about their customers and their needs
|
Audience
Companies that need a queue management solution
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$869 per month
Unlimited locations, no implementation fees.
Free Version
Supported
Free Trial
Supported
|
Pricing
contact to get quote
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationQminder
Founded: 2011
United Kingdom
www.qminder.com
|
Company InformationWavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Queue Management Features
Appointment Scheduling
Supported
Calendar
Not Supported
Communication Tools
Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Not Supported
Group Scheduling
Not Supported
Mobile Access
Not Supported
Multi-Location
Not Supported
Online Booking
Not Supported
Online Payments
Not Supported
Recurring Appointments
Not Supported
Room Booking Management
Not Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Supported
Document Management
Supported
ID Scan
Not Supported
Pre-Registration
Supported
Registration Management
Supported
Self Check-in
Supported
Visitor Tracking
Supported
Watch List
Not Supported
Waitlist Features
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
|
Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Not Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Supported
|
|||||
Integrations
Gmail
Supported
Microsoft Office 2021
Not Supported
Pipedrive
Supported
Pulse SMS
Not Supported
Slack
Supported
SurveyMonkey
Supported
WhatsApp
Not Supported
|
Integrations
Gmail
Not Supported
Microsoft Office 2021
Supported
Pipedrive
Not Supported
Pulse SMS
Supported
Slack
Not Supported
SurveyMonkey
Not Supported
WhatsApp
Supported
|
|||||
|
|
|