Bzz

Bzz

Bzz Order Tracking Limited
ServiceNetwork

ServiceNetwork

ServiceCentral
+

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About

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.

About

Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, fast-casual venues, food halls, and multi-location restaurant groups, from independent operators to enterprises.

Audience

Companies searching for a solution to learn more about their customers and their needs

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Version Supported
Free Trial Supported

Pricing

$869 per month
Unlimited locations, no implementation fees.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bzz Order Tracking Limited
Founded: 2026
Ireland
bzz-app.com

Company Information

Qminder
Founded: 2011
United Kingdom
www.qminder.com

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Alternatives

Crunchtime Host

Crunchtime Host

QSR Automations
TablesReady

TablesReady

Table's Ready, LLC
TablesReady

TablesReady

Table's Ready, LLC

Categories

Queue Management Supported
Waitlist Supported

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Not Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Not Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Not Supported
Online Booking Not Supported
Online Payments Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

Gmail Not Supported
Pipedrive Not Supported
Slack Not Supported
SurveyMonkey Not Supported

Integrations

Gmail Supported
Pipedrive Supported
Slack Supported
SurveyMonkey Supported

Integrations

Gmail Not Supported
Pipedrive Not Supported
Slack Not Supported
SurveyMonkey Not Supported
Claim Bzz and update features and information
Claim Bzz and update features and information
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Claim Qminder and update features and information
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