ProsperStack vs. Totango Comparison


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About Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.	About Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Subscription companies that want to prevent churn and learn from customer cancellations	Audience Totango is built for customer success, sales, and revenue teams at growing or enterprise organizations that need scalable tools to reduce churn, improve retention, and accelerate customer value delivery
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $79 per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Easy to integrate. The user interface is clean and offers great customization in its dashboard. It helps to understand the customer better and help to deliver the best as they required. Cons It worked great for me. Nothing to share about cons.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ProsperStack Founded: 2020 United States prosperstack.com	Company Information Totango Founded: 2010 United States www.totango.com
Alternatives Chargebee Retention Chargebee	Alternatives Smaply
Churn Solution	Alida
Churnkey	EvaluationsHub
RetentionEngine	CustomerGauge
Churnfree View All	UXPressia View All
Categories Churn Prevention Supported Customer Success Supported	Categories Customer Experience Supported Customer Revenue Optimization (CRO) Supported Customer Satisfaction Supported Customer Success Supported Experience Management Supported Marketing Automation Supported Product Analytics Supported
Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Supported Health Score Not Supported Onboarding Not Supported Revenue Management Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Supported	Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported
Integrations Slack Supported Zapier Supported AccessOwl Not Supported Causal Not Supported Chargebee Supported Constant Contact Lead Gen & CRM Not Supported Desktop.com Not Supported Google Docs Not Supported HubSpot Customer Platform Not Supported Jira Work Management Not Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported MinIO Not Supported NetSuite Not Supported Rambox Not Supported Retently Not Supported Salesforce Not Supported Stackreaction Not Supported TheLoops Not Supported Zendesk Not Supported Show More Integrations View All 7 Integrations	Integrations Slack Supported Zapier Supported AccessOwl Supported Causal Supported Chargebee Not Supported Constant Contact Lead Gen & CRM Supported Desktop.com Supported Google Docs Supported HubSpot Customer Platform Supported Jira Work Management Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported MinIO Supported NetSuite Supported Rambox Supported Retently Supported Salesforce Supported Stackreaction Supported TheLoops Supported Zendesk Supported Show More Integrations View All 48 Integrations
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