ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

Created from a small garage in 1992, selling subscriptions to buyers and sellers of computers parts, PowerSource Online has become one of today’s leading global B2B marketplace for all IT, Telecom medical, and networking systems and peripherals with a focus on the secondary market of surplus inventory. In 1997, PowerSource Online was acquired by Mediagrif Interactive Technologies Inc. (Toronto Stock Exchange, MDF) a world-class operator of innovative eCommerce business solutions. PowerSource Online is proud to partner with several industry tradeshows throughout each year such as Enterprise Connect, Broadband Forum, E-Scrap, IWCE, SMB Nation, and more. At these events and from our site, we offer a unique customizable marketplace for IT, telecom, and medical dealers, resellers, brokers, service, and maintenance companies, recyclers, asset recovery companies, and medical equipment, buyers.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT, telecom and medical companies seeking a solution offering opportunities for buying parts and equipment

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

PowerSource Online
Canada
www.powersourceonline.com/pso/about-us-en.jsp

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Thomasnet

Thomasnet

Thomas

Categories

Categories

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim PowerSource Online and update features and information
Claim PowerSource Online and update features and information
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Claim ServiceNetwork and update features and information