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About

PinMeTo helps leading brands win where discovery happens today: across Search, Maps, Social, and AI Overviews. We combine an intelligent platform with Agentic AI to manage listings, reviews, and social conversations across 100+ networks, turning location data into visibility and trust. As search evolves from bars to AI assistants, our PLACES AI connects your locations into one unified system, guiding your team toward the next winning action. Trusted by 900+ enterprise brands in 130+ countries - including H&M and Starbucks - we ensure every location is found, chosen, and trusted. Founded in Malmö, Sweden, we pair powerful technology with human expertise to help you grow, no matter how the world searches next.

About

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-location brands

Audience

For multi-location brands that need stronger visibility, better customer experience, and clearer action across every location in the era of AI discovery turning reputation into revenue.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us
Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It has an easy to use dashboard that displays all the relevant metrics and information for my online reputation. I can see my Reputation Score, which is a comprehensive measure of how my brand is perceived online, based on factors like review volume, ratings, sentiment, and visibility. I can also see how I stack up against my competitors and industry benchmarks, and get actionable recommendations to improve my score. It allows me to easily manage and respond to reviews from various sources, including Google, Facebook, Yelp, and industry-specific sites. I can use templates or customize my responses and track the status and impact of each response. I can also solicit feedback from my customers via email or text surveys, and use the results to improve my customer experience and loyalty. It has a social posting suite that allows me to create and schedule social media posts across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn. I can also monitor and interact with comments and mentions, and use the social listening feature to discover relevant conversations and trends. Reputation provides analytics and reports that help me measure the performance and reach of my social media campaigns. The local SEO feature helps me optimize my business listings on Google My Business and other directories. I am able to update my information, photos and offers at all my locations in one place and ensure accuracy and consistency. Reputation also helps me rank higher in local search results by generating more reviews, improving my ratings, and increasing my visibility.

Cons

  • It is a bit expensive compared to other online reputation management software. Pricing depends on how many locations, features, and integrations I need, but can range from $99 to $499 per month per location. There is no free trial or free plan available, but there is a demo option that shows how the software works. Sometimes it has glitches and bugs that affect its functionality. For example, sometimes reviews don't load correctly, or notifications are delayed. Sometimes social media posts don't get published or the analytics are inaccurate. These issues are usually resolved quickly by the support team, but they can be frustrating and inconvenient. It doesn't have a mobile app that you can use on the go. There is a mobile-optimized website that I can access from my phone or tablet, but it doesn't have all the features and capabilities of the desktop version. A mobile app would be more convenient and efficient to manage my online reputation anytime anywhere.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PinMeTo
Founded: 2013
Sweden
pinmeto.com

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Alternatives

BrandWizard

BrandWizard

BrandWizard.io

Alternatives

Categories

Categories

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Supported
Website Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Location Intelligence Features

Behavioral Analytics Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Not Supported
Geofencing Not Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Supported
Directions Supported
Distance Calculation Not Supported
Event Promotions Not Supported
Mapping Supported
Product Search Filtering Not Supported
Promotions / Coupons Supported
Search Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Integrations

Apple Maps Supported
Facebook Supported
Google Business Profile Supported
Apple Business Chat Supported
Bing Supported
Bing Places Not Supported
CDK Global Not Supported
DealerVault Not Supported
DrChrono Not Supported
Entrata Not Supported
Google Business Messages Supported
HERE Supported
HubSpot CRM Not Supported
Instagram Supported
Microsoft 365 Not Supported
Mosaic by MethodWorx Not Supported
Salesforce Not Supported
Trustpilot Supported
Yandex Supported
Yardi Investment Suite Not Supported

Integrations

Apple Maps Supported
Facebook Supported
Google Business Profile Supported
Apple Business Chat Not Supported
Bing Not Supported
Bing Places Supported
CDK Global Supported
DealerVault Supported
DrChrono Supported
Entrata Supported
Google Business Messages Not Supported
HERE Not Supported
HubSpot CRM Supported
Instagram Not Supported
Microsoft 365 Supported
Mosaic by MethodWorx Supported
Salesforce Supported
Trustpilot Not Supported
Yandex Not Supported
Yardi Investment Suite Supported
Claim PinMeTo and update features and information
Claim PinMeTo and update features and information
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information