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About

PinMeTo helps leading brands win where discovery happens today: across Search, Maps, Social, and AI Overviews. We combine an intelligent platform with Agentic AI to manage listings, reviews, and social conversations across 100+ networks, turning location data into visibility and trust. As search evolves from bars to AI assistants, our PLACES AI connects your locations into one unified system, guiding your team toward the next winning action. Trusted by 900+ enterprise brands in 130+ countries - including H&M and Starbucks - we ensure every location is found, chosen, and trusted. Founded in Malmö, Sweden, we pair powerful technology with human expertise to help you grow, no matter how the world searches next.

About

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Multi-location brands

Audience

Business owners

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$399 per month
Try Podium for free for 14-day, no strings attached.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The best part of this software is that you can handle all of it from your phone as if you were just texting someone. If someone hops on your website and has any questions or concerns a notification comes up on the bottom corner of the page providing a way for the visitor to contact the company. These messages do go straight to the phone of the the individual over the website, which makes the communication personable and quick.
  • Podium has an excellent interface; it has a high quality in sending files, I can send images or audios without losing quality. Besides that, I use it to create more effective communication and with guaranteed security conditions. Podium cloud is incredible for storing information.
  • This is by far the best review gathering platform for Google around. I think they are actually backed by Google.
  • To get all your reviews from different platforms makes it easier and saves time in the process. A very user friendly app which is easy to set up.
  • It makes interactions easy. Using only one platform we can reply to each and every messages. Google, Facebook, Instagram we can easily connect with our customer on any platform using this software. Responses very quickly. Simple and easy to use. Also we can check the history of any customers interaction.

Cons

  • At this time during the free trial that I have used I haven't had any cons happen.
  • I'm not too fond of that without running the application, the messages don't arrive, I have to open the application, and it starts to connect to receive the Podium.
  • They are the most expensive option for managing reviews by far.
  • I cant really think of any cons for such an amazing and insightful software.
  • No dislikes. Clean, simple and easy to use features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PinMeTo
Founded: 2013
Sweden
pinmeto.com

Company Information

Podium
Founded: 2014
United States
www.podium.com

Alternatives

BrandWizard

BrandWizard

BrandWizard.io

Alternatives

KUKUI

KUKUI

Kukui
RedPodium

RedPodium

Webconnex

Categories

Categories

Agentic AI Supported
AI Agents Supported
AI Employees Supported
AI Marketing Supported
AI Receptionists Supported
AI Sales Tools Supported
AI Voice Agents Supported
Brand Management Supported
Bulk SMS Supported
Business VoIP Supported
Chatbot Supported
Cloud PBX Supported
Customer Feedback Supported
Customer Service Supported
Dental Supported
Email Management Supported
Lead Capture Supported
Lead Generation Supported
Lead Management Supported
Live Chat Supported
Local Marketing Supported
Payment Processing Supported
Review Management Supported
SMS Marketing Supported
Survey Supported
Video Conferencing Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Supported
Website Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Location Intelligence Features

Behavioral Analytics Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Not Supported
Geofencing Not Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Supported
Directions Supported
Distance Calculation Not Supported
Event Promotions Not Supported
Mapping Supported
Product Search Filtering Not Supported
Promotions / Coupons Supported
Search Supported
White Label Not Supported

Local Marketing Features

Advertising Management Supported
CRM Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Not Supported
Store Locator Not Supported
Website Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Not Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Instagram Supported
Apple Maps Supported
Bing Supported
CDK Global Not Supported
Denticon Not Supported
Ema Not Supported
HERE Supported
Practice-Web Dental Not Supported
QuickBooks Online Not Supported
ReferPro Not Supported
Refold Not Supported
STORIS Not Supported
SalesRabbit Not Supported
Solo Not Supported
Stackreaction Not Supported
Storage Commander Cloud Not Supported
WildJar Not Supported
Xero Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Instagram Supported
Apple Maps Not Supported
Bing Not Supported
CDK Global Supported
Denticon Supported
Ema Supported
HERE Not Supported
Practice-Web Dental Supported
QuickBooks Online Supported
ReferPro Supported
Refold Supported
STORIS Supported
SalesRabbit Supported
Solo Supported
Stackreaction Supported
Storage Commander Cloud Supported
WildJar Supported
Xero Supported
Claim PinMeTo and update features and information
Claim PinMeTo and update features and information
Claim Podium and update features and information
Claim Podium and update features and information