KaleidaCare vs. Pieces Connect vs. eCCP Comparison


KaleidaCare	Pieces Connect Pieces Technologies	eCCP Harris Coordinated Care Solutions	+
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About KaleidaCare is a web-based social service and foster care tracking, management, and reporting software. Specifically built to add the most long-term and short-term value for mental health and social service agencies, KaleidaCare Solutions helps these organizations seamlessly track client admission, administer programs and services, and manage client treatment and outcomes. Affordable and easy to adopt, KaleidaCare enables social service agencies to seamlessly create reports, manage billing and deadlines, receive notifications, and electronically sign and store documents in the office or at home with the use of any Internet-based device.	About Pieces™ Connect is a scalable, cloud-based case management platform that can help organizations better address the social, economic, and behavioral determinants of health. This transformational solution connects healthcare organizations with the community groups that look out for vulnerable populations – so patients get the help they need beyond the clinical setting. A comprehensive solution for connected community health. A complete solution to manage people who need social service support. Easily input, store, and manage information about patients or clients who utilize social services. As a turn-key solution, our staff will set up your community network, train, and support your team. Connect is designed with your needs in mind, so you have the information you need, not extra clutter you don’t. We know you have various levels of proficiency among staff—so we kept it simple and intuitive.	About Web-based eCCP and Epitomax are designed just for behavioral and mental health. They help providers improve care quality and outcomes, eliminate duplicative services, reduce administrative overhead, and increase financial accountability. eCCP is best suited for larger, multisite and multidisciplinary behavioral and mental health organizations with more complex needs. It provides a 360° view for true care coordination and collaboration among clinicians, organizations, and the people they serve. This allows behavioral and mental health providers to tailor care to the individual, better coordinate services, and ensure program compliance while maximizing sustainable revenue.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience KaleidaCare provides a sophisticated web-based care management and reporting solution for social service agencies.	Audience Health organizations searching for a solution to manage and optimize their healthcare data	Audience Larger, multisite and multidisciplinary behavioral and mental health organizations with more complex needs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 2.0 / 5 ease 1.0 / 5 features 3.0 / 5 design 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It is a good tool for tracking, IT IS THE PROGRAM THAT IHAVE TO USE FOR MY JOB AND IT IS DELAYING MY PROGRESS REGRETABLY Cons NUMBER ONE... After you have typed a boat load of information the system just SHUTS DOWN ON YOU. VERY AND HIGHLY FRUSTRATING, I MIGHT ADD. CONSIDERING TODAY'S TECHNOLOGY, WHY WOULD THE SCREENS NOT BE ABLE TO STAY OPEN UNTIL YOU ARE READY TO CLOSE THEM.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information KaleidaCare Founded: 1995 United States www.kaleidacare.com	Company Information Pieces Technologies Founded: 2015 United States piecestech.com/product/pieces-connect/	Company Information Harris Coordinated Care Solutions Founded: 1976 United States www.harrisccs.com/solutions-behavioral-mental-health/
Alternatives CHARMS Social Care Network Solutions Limited	Alternatives CaseWorthy	Alternatives Foothold Foothold Technology
Casebook	KaleidaCare	Sunwave Sunwave Health
SAM InReach Solutions	ACUITYnxt Chordline Health	CareLogic Qualifacts
extendedReach	Foothold Foothold Technology	WeCounsel
Foothold Foothold Technology View All	Alcea CaseTrack Alcea Tracking Solutions View All	NeuroFlow View All
Categories Adoption Agency Supported Foster Care Supported Human Services Supported Mental Health Supported Patient Case Management Supported Social Work Case Management Supported Therapy Supported	Categories Patient Case Management Supported Social Work Case Management Supported	Categories Behavioral Health Supported Care Coordination Supported Mental Health Supported Therapy Supported
Show More Features Human Services Features Case Management Supported Certification & Licensing Supported Child Welfare Management Supported Document Management Supported Reporting & Statistics Supported Scheduling Supported Time Tracking Supported Training Management Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Not Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Patient Case Management Features Activity Tracking Supported Assessment Notes Supported Billing & Invoicing Supported Calendar Management Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Not Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Not Supported Referral Management Not Supported Treatment Planning Supported Social Work Case Management Features Case Notes Supported Client Management Supported Document Management Supported Forms Management Supported Goal Setting / Tracking Supported Program Management Supported Referral Management Supported Reporting & Statistics Supported Scheduling Supported Volunteer Management Not Supported
Integrations DaySmart Appointments Supported Google Calendar Supported Pieces Predict Not Supported View All 2 Integrations	Integrations DaySmart Appointments Not Supported Google Calendar Not Supported Pieces Predict Supported View All 1 Integration	Integrations DaySmart Appointments Not Supported Google Calendar Not Supported Pieces Predict Not Supported
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