PanvivaUpland Software
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ScreenStepsBlue Mango Learning Systems
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Related Products
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About
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance.
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About
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Highly regulated industries like finance, utilities, and banking companies seeking a solution to connect, collaborate and communicate with their employees
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Audience
Companies of all sizes seeking a solution to manage employees and training processes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$57.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/panviva/
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Company InformationBlue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Digital Adoption Platforms Features
Audience Segmentation
Not Supported
Content Creation
Not Supported
Contextual Guidance
Not Supported
Data Validation
Not Supported
In-App Training
Not Supported
Launch Management
Not Supported
Multi-Language
Not Supported
Self Service Tools
Not Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Onboarding Features
Course Management
Not Supported
Document Management
Not Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Supported
Electronic Signature
Not Supported
Employee Handbook
Not Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Supported
Self Service Portal
Not Supported
Task Management
Not Supported
Tax Forms
Not Supported
Training Management
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Desktop.com
Not Supported
Indent
Not Supported
Outdoo AI
Not Supported
Rippling
Not Supported
Teamstack
Not Supported
Zendesk
Not Supported
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Integrations
Desktop.com
Supported
Indent
Supported
Outdoo AI
Supported
Rippling
Supported
Teamstack
Supported
Zendesk
Supported
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