Orbox

Orbox

ORBCOM
+
+

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About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

About

Largest on-net phone number footprint in the US with 90%+ of calls originating and terminating on-net, achieving industry leading 97% call completion. As a Tier 1 Carrier, we help you eliminate the middleman and saving your business 20-40% on your existing communication service. Your daily conversations are an important reflection of your business. Inteliquent SIP Trunking helps you improve engagement with every interaction. Our expansive SIP network has the largest native footprint and delivers simple solutions for wholesalers and enterprises alike — so you’re always there for your customers with a partner you can trust. Depending on the time of day or year, you may need to quickly increase your capacity, whether it’s because you have a short-term spike in calls, or due to your rapid growth. With our secure portal you can instantly scale capacity, number inventory or adjust routing as needed. Integrate your applications with Inteliquent APIs for seamless provisioning and management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a powerful Call Center solution to improve customer service

Audience

Organizations looking for a powerful VoIP solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/

Company Information

Voyant
Founded: 2003
United States
www.voyant.com

Alternatives

Alternatives

Wavetel

Wavetel

Wavetel Business LTD
Microtalk

Microtalk

Microtalk Europe Limited

Categories

Categories

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Integrations

Descartes Fleet Performance Management Supported
Microsoft Entra ID Supported
MySQL Supported
PostgreSQL Supported
SQL Server Supported
SQLite Supported
Salesforce Supported

Integrations

Descartes Fleet Performance Management Not Supported
Microsoft Entra ID Not Supported
MySQL Not Supported
PostgreSQL Not Supported
SQL Server Not Supported
SQLite Not Supported
Salesforce Not Supported
Claim Orbox and update features and information
Claim Orbox and update features and information
Claim Voyant and update features and information
Claim Voyant and update features and information