Paddle

Paddle

Paddle Payments
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About

OpenPay is a done-for-you growth platform designed for SaaS businesses, offering subscription management, optimization, and analytics in one seamless solution. With automated features like smart payment routing, AI-driven retention tools, and real-time insights, OpenPay helps businesses cut costs, increase revenue, and maximize growth potential. By intelligently routing payments across multiple processors, OpenPay not only reduces fees but also eliminates single vendor risk—ensuring no processor can disrupt your cash flow. Built by a team with extensive SaaS experience, OpenPay eliminates the need for multiple platforms and reduces costs, ensuring businesses keep more of their earnings while growing faster.

About

Paddle is a subscription commerce and billing platform for Software and SaaS companies. It’s more difficult than ever to keep up with customer demands, to find new international growth opportunities, and to manage your internal resources effectively. With Paddle, you spend less time on fixing internal roadblocks and can focus on scaling your business. Paddle provides a full suite of tools from optimized checkout to sell your software, to recurring billing, fraud detection, manual invoicing, sales taxes, global currencies, customer support, analytics and much more, all in one platform. Choose how you want to sell, Paddle supports every type of sales motion. Optimize your checkout for conversions, scale your sales-assisted invoicing to more business accounts, and add subscription billing

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Any online business that accepts payments / business that have subscribers to their product

Audience

Companies looking for an advanced Billing and Invoicing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

199/m
Free Version Not Supported
Free Trial Supported

Pricing

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We were struggling with managing recurring payments and dealing with failed transactions before, but OpenPay’s robust subscription management tools, particularly the dunning features, have drastically improved our customer retention. The ability to integrate with multiple payment processors also means we no longer rely on a single provider, which has not only reduced our risk but also allowed us to negotiate better processing rates. The platform is easy to implement, and their support team has been extremely helpful. Highly recommend OpenPay for any business dealing with subscriptions!
  • We dealt with a lot of headaches with our old payment processor. Our experience with OpenPay has been the complete opposite. Their analytics tool quickly showed us ways to optimize, and we saw a clear bump in revenue thanks to their dunning and retry tools that really minimize churn. Plus, the ability to add multiple payment gateways has been fantastic—not only for reducing dependency on a single provider but also for giving our customers more payment options. And it’s way more affordable than what we used to pay, with an ROI that’s honestly been amazing.
  • Very responsive team and very easy to integrate. More frontend customizability, especially with analytics would be great. Was the easiest way for us to get up and running with payments.

Cons

  • I have been very happy with the software, I just wish they supported PayPal.
  • It took a bit for our team to get up to speed with the advanced features, but once we did, we saw awesome results.
  • More frontend customizability, especially with analytics would be great. Integrations with Netsuite are early and we are still iterating on it. Lastly supporting more SDK languages.

Pros & Cons from Real Users

Pros

  • Paddle is All-in-One solution. It unifies subscription payment and billing management. It enables us to grow in market seamlessly. Helps in handling accounts merchant currency tax compliance and more. With a few clicks we can go global. Easily customisable. It can create any billing cycle like seat based, uses based, credit based. It automatically handles VAT and sales tax. Saves a lot of time.
  • Super easy to use and I've used it when purchasing several different products before and was very straight forward and simple.

Cons

  • Very supportive and responsive customer support team. No cons.
  • Not sure if there are any cons from my standpoint.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OpenPay
Founded: 2023
United States
www.getopenpay.com

Company Information

Paddle Payments
Founded: 2011
United Kingdom
paddle.com

Alternatives

Alternatives

Pelcro

Pelcro

Pelcro Inc

Categories

Categories

B2B Payment Supported
Finance Supported
Go-To-Market Supported
Payment Processing Supported
Recurring Billing Supported
SaaS Billing Supported
Sales Tax Supported
Tax Compliance Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Not Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Not Supported
Tax Filing Not Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Not Supported

Integrations

ARMember Not Supported
ARP.top Not Supported
Apeaksoft iPhone Eraser Not Supported
ChartMogul Not Supported
Desktop.com Not Supported
FetchSandbox Not Supported
Flowbite Not Supported
GoodFit Not Supported
HockeyStack Not Supported
HostBill Not Supported
Kometrics Not Supported
Levenue Not Supported
MRR.io Not Supported
Rewardful Not Supported
SaaSykit Not Supported
Sitely Not Supported
Supaboard Not Supported
Taplink Not Supported
Tenancy Not Supported
staarter.dev Not Supported

Integrations

ARMember Supported
ARP.top Supported
Apeaksoft iPhone Eraser Supported
ChartMogul Supported
Desktop.com Supported
FetchSandbox Supported
Flowbite Supported
GoodFit Supported
HockeyStack Supported
HostBill Supported
Kometrics Supported
Levenue Supported
MRR.io Supported
Rewardful Supported
SaaSykit Supported
Sitely Supported
Supaboard Supported
Taplink Supported
Tenancy Supported
staarter.dev Supported
Claim OpenPay and update features and information
Claim OpenPay and update features and information
Claim Paddle and update features and information
Claim Paddle and update features and information