Related Products
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About
OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.
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About
All-in-one software for repair shops and more. Part-time business? Full-Service Shop? Computer Repair Shop? Multiple Locations? We Have You Covered! Increase Shop Efficiency with RepairShopr’s Workflow. Build Customer Relationships with Integrated Communication Tools. Create Repeat Business and Attract New Customers with Leads and Marketing Tools. Not just a simple CRM but a powerful integrated marketing platform. Our free trial lets you test things out to make sure RepairShopr is the right fit. Quickbooks, Xero, Slack, eTech Parts, PayPal, Google Calendar, Cloud Print, RepairTech, plus much more. CRM, ticketing, invoicing, billing, automated marketing, 3-way email, POS System, inventory, scheduling. Mobile phone repair, inventory management, automated ordering, refurbs, accessories POS, time clock. Bike, Jewelry, Watch, Scuba, Auto, Camera, Small Engine, Drone, Shoe Repair, IT Pros / MSP You name it, it’s covered!
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Computer repair shops seeking a solution to manage their business processes
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Audience
Repair shops in need of a powerful Field Service Management solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$185 one-time fee
Free Version
Supported
Free Trial
Supported
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Pricing
$59.99 per month
$49.99 per month if billed annually
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOpenRMA
Founded: 2016
Greece
www.openrma.com
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Company InformationRepairShopr
Founded: 2010
United States
www.repairshopr.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Not Supported
Repair Tracking
Supported
Work Order Management
Supported
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Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Supported
Repair Tracking
Supported
Work Order Management
Not Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Not Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Jewelry Store Management Features
Appraisal Management
Supported
Commission Management
Supported
Consignments
Not Supported
Customer Purchase History
Supported
Jewelry Design
Not Supported
Marketing Management
Supported
Multi-Store Management
Supported
Pricing Management
Supported
Repair Tracking
Supported
Supplier Management
Supported
Wholesaler Management
Supported
Plumbing Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Not Supported
Inventory Control
Supported
Job Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Point of Sale Features
Barcode Scanning
Supported
Commission Management
Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Supported
Discount Management
Supported
eCommerce Integration
Supported
Electronic Signature
Supported
Gift Card Management
Not Supported
Loyalty Program
Not Supported
Multi-Location
Supported
Restaurant POS
Not Supported
Retail POS
Supported
Returns Management
Supported
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Integrations
Axis LMS
Not Supported
Domotz
Not Supported
Easyflow
Not Supported
HappySat
Not Supported
Hudu
Not Supported
IT Portal
Not Supported
KonnectzIT
Not Supported
Quickwork
Not Supported
ScalePad
Not Supported
ScalePad Lifecycle Manager
Not Supported
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Integrations
Axis LMS
Supported
Domotz
Supported
Easyflow
Supported
HappySat
Supported
Hudu
Supported
IT Portal
Supported
KonnectzIT
Supported
Quickwork
Supported
ScalePad
Supported
ScalePad Lifecycle Manager
Supported
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