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About

Online eMenu is a powerful restaurant management software and pride of Inwizards Software Technology. Curated with robust technology and specially designed for restaurant business, this software is just perfect to take your restaurant business to new heights! It is a trusted software by 500+ restaurants and cafes worldwide. Restaurant Loyalty Program, Online Food Ordering, Restaurant POS System, QR Code Menu, Table Booking, CRM System and many more features comes bonus with Online eMenu. So no need to rely on third-party apps! Operate your own app at your own pace and with ZERO Comission, with us! We aid restaurants to develop market strategies and track restaurant operations in real-time. So it’s time to sit back and relax because Online eMenu is here to generate you more revenue with less investment.

About

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Audience

Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$69.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.2 / 5
design 4.2 / 5
support 3.9 / 5

Pros & Cons from Real Users

Pros

  • Everything is great. Especially its features and user friendly interface. I can run this software literally in every device possible. another thing i liked most about Online eMenu is that it provides a1 customer support. apart from this, as a small restaurant owner, i found this software provides everything in affordable price.
  • It is filled with so many features. can hardly look anywhere else for it. It's the best compared to others.

Cons

  • Not faced any limitation till now. services till now are excellent.
  • No cons faced in 8 months. overall happy with it.

Pros & Cons from Real Users

Pros

  • Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE
  • Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service.
  • Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office.
  • Excellent customer service and very knowledgeable quick response time. Apple based hardware and software.
  • This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business.

Cons

  • Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache.
  • Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant.
  • Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones.
  • They dropped the menu board support recently, so we need to find an alternative software.
  • We have not found anything that needs improvement at his time.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Online eMenu
Founded: 2011
United States
www.onlineemenu.com

Company Information

TouchBistro
Founded: 2011
United States
www.touchbistro.com

Alternatives

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Toast POS

Toast POS

Toast, Inc.
Toast POS

Toast POS

Toast, Inc.
DSO RESTAURANTS 8.0

DSO RESTAURANTS 8.0

DSO SOFTWARE

Categories

Food Delivery Supported
Menu Supported
Online Ordering Supported
Restaurant POS Supported

Categories

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Menu Features

Color-Coding / Upselling Tools Supported
Digital Signage / Menu Boards Not Supported
Kiosk Menus Not Supported
Menu Design Tools Not Supported
Menu Item Management Supported
POS Integration Supported
Pre-Made Menu Templates Supported
Printed/Paper Menus Not Supported
QR Code Menus Not Supported
Tablet Menus Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Integrations

COGS-Well Not Supported
Checkmate Not Supported
Choice QR Not Supported
CooksTime Not Supported
Craftable Not Supported
HubWorks Retail Task Management System Not Supported
MarginEdge Not Supported
MarketMan Not Supported
PayPal Not Supported
Push Operations Not Supported
Rambox Not Supported
Shogo Not Supported
ShoppinPal Not Supported
SocialCrowd Not Supported
Tanda Not Supported
Workforce.com Not Supported
Xero Not Supported
Zip Forecasting Not Supported
eCard Systems Not Supported
me&u Not Supported

Integrations

COGS-Well Supported
Checkmate Supported
Choice QR Supported
CooksTime Supported
Craftable Supported
HubWorks Retail Task Management System Supported
MarginEdge Supported
MarketMan Supported
PayPal Supported
Push Operations Supported
Rambox Supported
Shogo Supported
ShoppinPal Supported
SocialCrowd Supported
Tanda Supported
Workforce.com Supported
Xero Supported
Zip Forecasting Supported
eCard Systems Supported
me&u Supported
Claim Online eMenu and update features and information
Claim Online eMenu and update features and information
Claim TouchBistro and update features and information
Claim TouchBistro and update features and information