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About

The release of information requires a coordinated effort by individuals and teams within and across agencies and third-party organizations. Responses have to be timely and must balance rights of access with the need to protect sensitive content. Designed to support specialist staff and teams to navigate these complex requirements, Objective OpenGov helps you rapidly respond to information access requests. Workflow automation reduces time spent on administration, and increases the number of responses you're able to process. Workflows support process owners to assign, track and dispatch information access requests according to timelines. Provide participants with checklists and instructions of what is required of them as well as informing them on the legislative requirements. Set response dates and other key dates for each stage of the process. Actionable emails and automated notifications ensure the response is released to the applicant on time.

About

RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies and departments looking for a solution to respond to information access requests faster

Audience

Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Objective
Australia
www.objective.com.au/products/objective-opengov

Company Information

RequestPro
United States
prarequests.com/features/

Alternatives

Libria

Libria

MSF&W

Alternatives

Libria

Libria

MSF&W
FOIAXpress

FOIAXpress

OPEXUS
NextRequest

NextRequest

CivicPlus
ATIPXpress

ATIPXpress

OPEXUS

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Objective OpenGov and update features and information
Claim Objective OpenGov and update features and information
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Claim RequestPro and update features and information