OBI Engage

OBI Engage

OBI4wan
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About

Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting.

About

SocialBee helps social media managers create, schedule, and manage content across Facebook, X (Twitter), LinkedIn, Instagram, Pinterest, Google Business Profiles, TikTok, YouTube, Threads, and Bluesky, all from one place. Top SocialBee features you'll love: - Design posts with Canva, Unsplash, and GIPHY integrations - Use the AI Post Generator to create captions and images - Organize content into categories for a balanced strategy, and import blog posts via RSS feeds. - Customize posts per platform, set a visual posting calendar, and preview up to 100 upcoming posts. - Collaborate with your team using multiple workspaces. - Track link performance with 5+ URL shorteners and analyze your social growth with detailed analytics. - Engage with followers through mentions and comments from a unified inbox. Whether you're a solopreneur or part of a marketing team, SocialBee helps you keep your social media organized, save time, and grow your online presence effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medium to large customer service organizations

Audience

Solopreneurs, Small & Mid-Size Businesses, Agencies, Freelancers, Social Media Marketers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OBI4wan
Founded: 2011
Netherlands
www.obi4wan.com/nl/producten/webcare/

Company Information

SocialBee
Founded: 2016
Romania
socialbee.com

Alternatives

Alternatives

Postly

Postly

Postly Technologies, Inc.

Categories

Customer Service Supported
Live Chat Supported

Categories

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Not Supported
Content Management Supported
Customer Engagement Not Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Integrations

Axis LMS Not Supported
BL.INK Not Supported
Bitly Not Supported
Easyflow Not Supported
Freshchat Supported
Growth Channel AI Not Supported
IFS Ultimo Supported
Incises.com Not Supported
Inksprout Not Supported
Integrately Not Supported
KonnectzIT Not Supported
Morphic Not Supported
PixelMe Not Supported
Rebrandly Not Supported
Replug Not Supported
RocketLink Not Supported
Stackreaction Not Supported
Switchy Not Supported
Xara Cloud Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
BL.INK Supported
Bitly Supported
Easyflow Supported
Freshchat Not Supported
Growth Channel AI Supported
IFS Ultimo Not Supported
Incises.com Supported
Inksprout Supported
Integrately Supported
KonnectzIT Supported
Morphic Supported
PixelMe Supported
Rebrandly Supported
Replug Supported
RocketLink Supported
Stackreaction Supported
Switchy Supported
Xara Cloud Supported
Zapier Supported
Claim OBI Engage and update features and information
Claim OBI Engage and update features and information
Claim SocialBee and update features and information
Claim SocialBee and update features and information