OBI Engage

OBI Engage

OBI4wan
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About

Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting.

About

Rheobot provides live and automated solutions for customer engagement, lead conversion and customer management on website and social media platforms.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medium to large customer service organizations

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OBI4wan
Founded: 2011
Netherlands
www.obi4wan.com/nl/producten/webcare/

Company Information

Rheo
Founded: 2017
Germany
rheo.bot/

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Customer Service Supported
Live Chat Supported

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Facebook Not Supported
Freshchat Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IFS Ultimo Supported
Instagram Not Supported
Mailchimp Not Supported
Shopify Not Supported
WhatsApp Not Supported
WordPress Not Supported

Integrations

Facebook Supported
Freshchat Not Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IFS Ultimo Not Supported
Instagram Supported
Mailchimp Supported
Shopify Supported
WhatsApp Supported
WordPress Supported
Claim OBI Engage and update features and information
Claim OBI Engage and update features and information
Claim Rheo and update features and information
Claim Rheo and update features and information