Microsoft Copilot StudioMicrosoft
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Related Products
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About
Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.
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About
Mindsay makes customer interactions simple and efficient using conversational automation.
We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources.
From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses, developers, and IT professionals seeking to create, deploy, and manage AI-driven agents tailored to streamline workflows and enhance productivity across various platforms
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Audience
Companies looking to improve the quality and efficiency of their customer support / CX
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200 per month
For building your own copilot:
$200 per month/tenant for 25,000 messages. You can purchase additional packs. For customizing Copilot for Microsoft 365: Copilot Studio is included in the $30 user license.
Free Version
Not Supported
Free Trial
Supported
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PricingWe have a SaaS business model with a license fee (based on volume and complexity) and professional services fee.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationMicrosoft
Founded: 1975
United States
www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio
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Company InformationMindsay
Founded: 2016
France
www.mindsay.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Not Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Supported
Conversational Marketing Features
Appointment Scheduling
Not Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
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Integrations
AgentC
Supported
Apple iOS
Not Supported
Azure AI Search
Supported
GPT-5.1
Supported
GPT-5.1 Instant
Supported
GPT-5.1 Pro
Supported
GPT-5.6 Terra
Supported
GPT‑5.4 Thinking
Supported
Intercom
Not Supported
Microsoft 365 Copilot
Supported
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Integrations
AgentC
Not Supported
Apple iOS
Supported
Azure AI Search
Not Supported
GPT-5.1
Not Supported
GPT-5.1 Instant
Not Supported
GPT-5.1 Pro
Not Supported
GPT-5.6 Terra
Not Supported
GPT‑5.4 Thinking
Not Supported
Intercom
Supported
Microsoft 365 Copilot
Not Supported
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