AdvancedMD
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About

AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance.

About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

About

Modern healthcare communication. Spruce is the simplest and most powerful way for patients, healthcare providers, and other partners in health to connect and communicate. Spruce integrates your existing communication methods with new tools, all in one easy-to-use inbox. One supercharged team inbox for all communication. With Spruce, you can communicate with both your teammates and your patients in one HIPAA-compliant inbox. Managing patient requests, listening to voicemails, and responding quickly is easy when everything is all in one place. Reach patients with the right message at the right time. Great care starts with a proactive approach. With Spruce, you can effectively reach patients before a problem turns into an emergency – helping you build stronger relationships and deliver more efficient care. With virtual care and complex workflow automation, you and your team can cover more ground and avoid unnecessary repetition.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Private healthcare practices, medical professionals, and billing organizations seeking an integrated, AI-powered solution to manage clinical workflows, patient engagement, and revenue operations efficiently

Audience

Healthcare Organizations, Hospital's, Physician Practices

Audience

Healthcare professionals

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video AdvancedMD Screenshot 1 View more images or videos

Screenshots and Videos

Play Video Mend Telehealth Interface - Laptop Mend Telehealth Interface - Mobile Mend-BillableClinicalAssessments Mend-BillableClinicalAssessments Mend Paperless Automation Mend Telehealth - Group Session View more images or videos

Screenshots and Videos

Spruce Health Screenshot 1 Spruce Health Screenshot 1 View more images or videos

Pricing

$321 - $1,070
Free Version Not Supported
Free Trial Supported

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported

Pricing

$24 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Spruce is an application that provides the excellent tool to extract those spreadsheets trapped in PDF files and convert them into fully usable EXCEL files. You just select the desired document and with one click the conversion is done in the shortest time, making it easy to extract your editable spreadsheet.

Cons

  • This application has a disadvantage when converting files that are a bit larger than the free version. Because in this mode it only offers you two options if you want to enjoy the service at no cost: 20 files converted without registering and 50 files registering.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AdvancedMD
Founded: 1999
United States
www.advancedmd.com

Company Information

Mend
Founded: 2014
United States
www.mend.com

Company Information

Spruce Health
Founded: 2013
United States
www.sprucehealth.com

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Categories

Ambulatory Supported
Ambulatory Surgery Center (ASC) Supported
Anesthesiology Supported
Chronic Care Management Supported
Clinic Management Supported
e-Prescribing Supported
Electronic Medical Records (EMR) Supported
Healthcare Claims Management Supported
Healthcare ERP Supported
Medical Billing Supported
Medical Practice Management Supported
Medical Scheduling Supported
Mental Health Supported
Occupational Health Supported
Ophthalmology Supported
Patient Check-in Kiosk Supported
Patient Engagement Supported
Patient Experience Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Physical Therapy Supported
Telemedicine Supported
Therapy Supported

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported

Categories

HIPAA Compliant Messaging Supported
Mental Health Supported
Patient Engagement Supported
Telemedicine Supported
Therapy Supported
Unified Communications Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Not Supported
Self Management Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported
Show More Features

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Supported
MIPS Certified Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Supported
Billing & Invoicing Supported
Exercise Management Not Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

e-Prescribing Features

Clinical Alerts Supported
Drug Reference Database Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Supported
Medication History Supported
Prescription Cancellation Supported
Prescription Renewals Supported
Refill Management Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported
Show More Features

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Mental Health Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Not Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Not Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported
Show More Features

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

CERTIFY Health Supported
Clearwave Supported
Clinically AI Supported
CredentialingSpectrum Supported
DOCTRIX Supported
ELIS/LIMS Supported
Elation Health Supported
Hello Patient Supported
Intergy EHR Not Supported
Morf Not Supported
NetDirector Supported
OptimisPT Supported
Ovation LIMS Supported
Phreesia Supported
Pulse Supported
RepuGen Supported
Talkie.ai Supported
Veradigm EHR Not Supported
blueBriX Supported
iCareBilling Supported
Show More Integrations
View All 44 Integrations

Integrations

CERTIFY Health Not Supported
Clearwave Not Supported
Clinically AI Not Supported
CredentialingSpectrum Not Supported
DOCTRIX Not Supported
ELIS/LIMS Not Supported
Elation Health Not Supported
Hello Patient Not Supported
Intergy EHR Supported
Morf Not Supported
NetDirector Not Supported
OptimisPT Not Supported
Ovation LIMS Not Supported
Phreesia Not Supported
Pulse Not Supported
RepuGen Not Supported
Talkie.ai Not Supported
Veradigm EHR Supported
blueBriX Not Supported
iCareBilling Not Supported
Show More Integrations
View All 8 Integrations

Integrations

CERTIFY Health Not Supported
Clearwave Not Supported
Clinically AI Not Supported
CredentialingSpectrum Not Supported
DOCTRIX Not Supported
ELIS/LIMS Not Supported
Elation Health Supported
Hello Patient Not Supported
Intergy EHR Not Supported
Morf Supported
NetDirector Not Supported
OptimisPT Not Supported
Ovation LIMS Not Supported
Phreesia Not Supported
Pulse Not Supported
RepuGen Not Supported
Talkie.ai Not Supported
Veradigm EHR Not Supported
blueBriX Not Supported
iCareBilling Not Supported
Show More Integrations
View All 3 Integrations
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