Mark43 vs. Matrix Pointe Software Comparison


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About Mark43 is a revolutionary public safety software solution for police dispatching, investigative casework, evidence tracking, report writing, and crime analysis. Delivering unparalleled data integration and efficiency benefits to its users, Mark43 integrates records management system and computer-aided dispatch to enhance first responded speed and safety as well as streamline police reporting.	About The proficiency of the entire justice community transformed through Matrix innovation. Our integrated system streamlines the justice process allowing our clients to operate at optimum efficiency and effectiveness. The power behind the Matrix platform is the ability to integrate law enforcement agencies, prosecutors, courts and defense attorneys into one comprehensive system. Our software provides streamlined solutions that connect the entire justice community with the information it needs to automate smart workflow and quick legal processes all while reducing office errors and waste. The Matrix Suite of applications and web solutions have automated processes for the electronic submission of cases by police, processing of cases by prosecutors, distribution of discovery to defense attorneys and filing of those cases with courts. These solutions combined with our professional legal and engineering services provide a significant return on investment.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Law enforcement and public safety	Audience Law enforcement agencies, prosecutors, courts and defense attorneys
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.5 / 5 design 2.5 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Absolutely nothing. Expensive crappy system that constantly fails. Agencies want to get away from Mark43 and we cant wait for contract to expire. Dark mode and it looks crisp. I haven't experienced enough positive things to really spell them out here. Cons Time consuming, repetitive, hard to use, difficult settings, always has bugs or problems with lack of assistance from staff. Constantly loses your work and doesn't save reports the way it supposedly is designed to do. Too many other issues to mention. Cannot even change the colors that indicate unit status or minimize the "Police Unassigned Unit" box to be as small as I want. The state on traffic stops cannot be defaulted to our state. So you have to type it out. The street names are in the Road Centerline layer, so all of the street names have a line through it making it difficult to read.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Mark43 Founded: 2012 United States www.mark43.com	Company Information Matrix Pointe Software Founded: 2000 United States www.matrixpointesoftware.com
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Categories Computer Aided Dispatch Supported Crime Analytics Supported Investigation Management Supported Law Enforcement Supported Police Records Management Systems (RMS) Supported Public Safety Supported Records Management Systems (RMS) Supported	Categories Court Management Supported Jail Management Supported Law Enforcement Supported Law Practice Management Supported Legal Case Management Supported Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported
Law Enforcement Features Case Management Supported Certification Management Not Supported Court Management Not Supported Court Management Integration Supported Crime Scene Management Not Supported Criminal Database Supported Dispatching Supported Evidence Management Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Supported Investigation Management Supported Scheduling Not Supported Show More Features Investigation Management Features Contact Management Not Supported Data Management Not Supported Incident Management Not Supported Reporting & Statistics Supported Subject Profiles Not Supported	Law Enforcement Features Case Management Supported Certification Management Supported Court Management Supported Court Management Integration Supported Crime Scene Management Supported Criminal Database Supported Dispatching Supported Evidence Management Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Not Supported Investigation Management Supported Scheduling Supported Show More Features Court Management Features Administrative Hearings Supported Appeal Boards Supported Calendar Management Supported Case History Supported Collections Management Supported Court Cost Records Supported Defendant Records Supported Docket Management Supported Document Imaging Supported Fines Management Supported Jury Management Supported Subpoena Tracking Supported Warrant Tracking Supported Jail Management Features Booking Supported Cell Maintenance Supported Check In / Out Supported Commissary Management Supported Incarceration Records Supported Inmate Accounting Supported Officer Shift Notes Supported Time Management Supported Law Practice Management Features Billing & Invoicing Supported Calendar Management Supported Client Portal Supported Conflict Management Supported Contract Management Supported CRM Supported Document Management Supported Email Management Not Supported Legal Case Management Supported Task Management Not Supported Time Tracking Not Supported Trust Accounting Not Supported Legal Case Management Features Billing Management Supported Calendar Management Supported Case Notes Supported Client Management Supported Communication Tracking Supported Conflict Management Supported Corporations Not Supported Court Management Supported Discovery Management Supported Docket Management Supported Document Management Supported Expense Tracking Supported Government Supported Law Firms Not Supported Records Management Supported Task Management Supported Time Tracking Not Supported Trust Accounting Supported
Integrations Axon Fusus Supported Carbyne Supported Discourse Not Supported Google Drive Not Supported Mailchimp Not Supported Microsoft 365 Not Supported Microsoft Teams Not Supported PayPal Not Supported Salesforce Not Supported Stripe Not Supported Zoom Not Supported Show More Integrations View All 2 Integrations	Integrations Axon Fusus Not Supported Carbyne Not Supported Discourse Supported Google Drive Supported Mailchimp Supported Microsoft 365 Supported Microsoft Teams Supported PayPal Supported Salesforce Supported Stripe Supported Zoom Supported Show More Integrations View All 9 Integrations
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