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About

Maintenance Care is a cloud-based CMMS and work order software designed for complete facility maintenance management. Every paid plan includes unlimited users, allowing technicians, contractors, and department heads to collaborate under one predictable rate. It gives facility managers an intuitive platform to assign tasks, track requests, and maintain operational standards across single or multi-site facilities with zero technical experience required. Built for staff on the facility floor, the mobile app lets technicians create, update, and close work orders on iOS and Android devices. Staff can upload completion photos, scan equipment QR codes for instant repair logs, and track task status in real time. Built-in duplicate request tracking automatically flags redundant submissions—such as multiple tickets for the same broken AC unit—keeping your work order queue clean as user participation grows. The software automates preventive maintenance scheduling based on calendar dates or meter readings to protect critical equipment and reduce unexpected downtime. This helps facility teams extend asset lifespans, control maintenance budgets, and ensure regulatory compliance. Centralized asset management stores complete service logs, equipment specifications, warranty details, and safety documents in one secure location. Visual reporting dashboards provide clear visibility into key metrics like response times, backlog hours, and labor allocation. Operations can launch immediately using our Always Free plan for core online work order tracking, or step up to flat-rate paid plans for complete system access and mobile tools. Maintenance Care is trusted by facility professionals worldwide across aviation, healthcare, manufacturing, property management, senior care, education, and government.

About

Everything you need to communicate and coordinate your work, snag and punch lists. If you're tired of information getting lost in emails, scribbling in notepads, and co-workers working from various spreadsheets, then Pinpoint Works is the perfect custom solution for your project. Pinpoint Works turns your site plan into a live, interactive work list solution. Keeping project management simple for faster adoption by teams around the world. One simple system can bring the pieces together to better manage your property or yacht work lists. Whether it's a work, snag or punch list - or all three - start now and create a project history on one system. Ditch the spreadsheets. Toss the sticky notes. Stop searching for that email. Keep work coordination and communication simple. Customize your site and start tracking the information you need on the device you want. Create a communal space for your team to share knowledge.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Maintenance Care is used by hundreds of thousands of maintenance coordinators, facilities directors, property managers, technicians, IT managers & business officers in industries around the world, including aviation, education, government, healthcare, hospitality, manufacturing, property management, senior care, transportation and small businesses.

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100/month (Unlimited Users)
No Price Increases: In the almost 20 years that Maintenance Care has been in existence, customers have never experienced an increase in the price of the software — nor will they!
Free Version Supported
Free Trial Not Supported

Pricing

$210.00/year
Our pricing is based on the size of your project. Contact us for more info.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros from Real Users

Pros

  • Maintenance Care is good for a basic work order system and the price is good. Easy to put work order into system.
  • An easy to use system to manage maintenance task creation and execution. Scheduled/preventative maintenance task option are great to maintain compliance regardless of staffing situation
  • Carley made the training easy and enjoyable she went over the system step by step and answered my questions.
  • Very easy to use. Easy to train my technician to use. Other departments can see that we have completed their requests. I can schedule tasks and ensure my technicians are getting Preventive Maintenance done. The app is easy to use.
  • Many options including scheduling alerts and easy sorting. Ability to change status without opening the ticket
  • The system is user-friendly and facilitates consistent, efficient management of equipment and machinery. Key features include preventative maintenance, asset management, work orders, parts inventory, and analysis to determine whether equipment should be repaired or replaced. The support has been excellent, and the cost is very reasonable.
  • User friendly! I've been using the system for three years now and it works pretty well. I do wish it was user friendly to run reports.
  • -Simplifies maintenance request delivery -Helps keep track of preventative maintenance -Great for prioritizing jobs
  • It makes my job more organized and much more efficient when prioritizing work orders. Making sure projects get completed in a timely manner making it easy for me and the people putting in the request.
  • The software is easy to understand and use. The program itself is great for keeping documentation. The mobile app is great for on the go.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Maintenance Care
Founded: 2003
United States & Canada
www.maintenancecare.com

Company Information

Pinpoint Works
Founded: 2013
United Kingdom
www.pinpointworks.com

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Categories

Asset Tracking Supported

Maintenance Care’s asset tracking software replaces scattered spreadsheets and bulky binders by centralizing your equipment data in one accessible system. It gives your team a real-time, digital record of every asset’s acquisition date, warranty, replacement cost, make, model, and serial number. Stop guessing when critical equipment will fail. Our software captures detailed repair histories and trends life expectancy, allowing you to accurately predict equipment lifespans. This data helps you make confident, cost-effective decisions on whether to repair or replace aging assets. With full visibility into cumulative repair costs, facility managers can improve capital planning, forecast budgets, and eliminate mid-year financial surprises. Accessible via desktop or mobile app, technicians can instantly pull up equipment logs right on the facility floor—reducing downtime and streamlining daily maintenance tasks.

Maintenance Care’s building maintenance software helps facility teams keep commercial, residential, and institutional properties operating safely and efficiently. Designed for multi-site or single-building operations, the platform centralizes work orders, preventive scheduling, and structural asset care into one easy-to-use CMMS. Technicians can manage building repairs directly on-site using iOS and Android mobile devices. Staff and tenants can easily submit maintenance requests, while built-in duplicate tracking filters out redundant tickets. Technicians can log progress, attach completion photos, and scan equipment QR codes on HVAC, plumbing, and electrical systems for instant repair history. Automated preventive maintenance schedules help extend building system lifespans, prevent sudden failures, and maintain safety and compliance standards. With clear visual dashboards, managers can monitor response times, track repair costs, and optimize facility budgets—all with predictable

CMMS Supported

Maintenance Care is a cloud-based CMMS designed to streamline facility maintenance, work order tracking, and asset management. Every paid plan includes unlimited users under a predictable flat rate, letting your entire team—from technicians to department heads—collaborate without per-seat fees. Built for staff on the facility floor, the mobile app lets technicians manage work orders on iOS and Android devices. Technicians can upload completion photos, scan equipment QR codes for instant repair logs, and rely on built-in duplicate tracking to keep the ticket queue organized. The software automates preventive maintenance scheduling based on calendar dates or meter readings to extend equipment lifespans, reduce downtime, and simplify compliance. Visual dashboards provide clear tracking for response times, labor allocation, and repair expenses. Get started with our Always Free plan or step up to flat-rate paid plans for complete mobile access.

Maintenance Care’s facility management software centralizes daily operations, work orders, and asset tracking into one user-friendly CMMS. Built around an unlimited user model, every paid plan lets your entire team—technicians, contractors, and department heads—collaborate under one predictable flat rate without per-seat fees. Mobile apps for iOS and Android keep managers and field staff connected anywhere on-site. Staff can create, assign, and update work orders on the go, upload completion photos, and scan QR codes for instant asset history. Built-in duplicate tracking flags redundant submissions automatically, keeping your task queue organized as team participation grows. Automate preventive maintenance scheduling to protect equipment, maintain compliance, and reduce unexpected downtime. Visual dashboards track response times and repair expenses, helping you optimize operational budgets. Get started with our Always Free plan or step up to flat-rate paid plans for complete mobi

Maintenance Care’s fixed asset management software centralizes the tracking, maintenance, and lifecycle monitoring of physical equipment across all your facilities. Every paid plan includes unlimited users under a predictable flat rate, allowing maintenance, finance, and operations teams to collaborate on asset data without per-seat fees. The platform records essential asset details, including acquisition dates, locations, serial numbers, warranty terms, and repair histories. Technicians can scan equipment QR codes on-site using iOS and Android mobile devices to instantly access service logs, attach completion photos, and update task statuses directly from the facility floor. Track cumulative maintenance costs against asset lifespans to make informed capital planning decisions on whether to repair or replace aging equipment. Get started with our Always Free plan for basic online asset lists, or upgrade to flat-rate paid plans for advanced mobile tracking and capital forecasting.

Maintenance Care’s maintenance management software centralizes work orders, preventive scheduling, and asset tracking into one CMMS. Every paid plan includes unlimited users under a predictable flat rate, letting your entire team collaborate without per-seat fees. Anyone can learn and use the platform quickly, with zero technical experience required. Mobile apps for iOS and Android keep technicians connected directly on the facility floor. Staff can manage work orders on the go, upload photos, and scan equipment QR codes for instant repair logs. Built-in duplicate tracking flags redundant submissions automatically to keep your ticket queue organized. Automate preventive maintenance to extend asset lifespans, reduce downtime, and simplify compliance. Visual dashboards track response times, labor allocation, and repair expenses. Get started with our Always Free plan for core tracking or step up to flat-rate paid plans for full mobile access.

Maintenance Care’s preventive maintenance software helps facility teams automate scheduled maintenance and eliminate reactive repair cycles. The platform automates recurring tasks based on calendar dates or meter readings, ensuring routine inspections, servicing, and safety checks are never missed. Accessible via iOS and Android mobile apps, technicians can complete preventive tasks directly on the facility floor. Staff can follow checklists, log meter readings, record task completion times, and attach photos to document work. Every paid plan includes unlimited users under a predictable flat rate, letting your entire team participate without per-seat fees. Proactive maintenance scheduling extends equipment lifespans, lowers repair costs, and reduces unexpected downtime. Centralized digital records keep your facility audit-ready with instant access to compliance logs and inspection history. Get started with our Always Free plan or step up to flat-rate paid plans for complete mobil

Work Order Supported

Maintenance Care’s work order software simplifies service request management from submission to completion. Every paid plan includes unlimited users under a predictable flat rate, allowing technicians, contractors, and staff to create and track work orders without per-seat fees. Built for staff on the facility floor, the mobile app lets technicians assign, update, and close work orders on iOS and Android devices. Staff can upload completion photos, scan equipment QR codes for instant history, and communicate status updates in real time. Built-in duplicate request tracking automatically flags redundant submissions—like multiple tickets for the same issue—keeping your queue clean and organized. Centralized dashboards give managers clear visibility into open tickets, response times, and labor allocation. Get started with our Always Free plan for core online work order tracking, or step up to flat-rate paid plans for complete mobile access and advanced scheduling.

Categories

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Supported
Reservations Supported
Service History Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Supported
Key & Lock Management Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Supported
Asset Lifecycle Management Supported
Audit Trail Supported
Barcoding / RFID Supported
Depreciation Management Supported
Disposal Management Supported
Document Management Supported
Inventory Tracking Supported
Tax Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Supported
Reminders Supported
To-Do List Supported
Vendor Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Building Maintenance Features

Asset Tracking Not Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Management Not Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Not Supported
Residential Properties Supported
Routing Not Supported
Scheduling Not Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Not Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Punch List Features

Collaboration Not Supported
Commenting / Notes Not Supported
Document Management Not Supported
Drag & Drop Not Supported
Drawings Integration Not Supported
Include Photos In Reports Not Supported
Issue Tracking Not Supported
Quality Control Checklist Not Supported
Task Management Not Supported

Integrations

Buffer Supported
Calendly Supported
CallFire Supported
Clio Supported
Deputy Supported
Emburse Abacus Supported
Expensify Supported
FreeAgent Supported
Gmail Supported
Google Calendar Supported
Microsoft 365 Supported
Microsoft OneDrive Supported
Pointerpro Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Skedda Supported
Smartsheet Supported
Tapfiliate Supported
Xero Supported
Zapier Supported

Integrations

Buffer Not Supported
Calendly Not Supported
CallFire Not Supported
Clio Not Supported
Deputy Not Supported
Emburse Abacus Not Supported
Expensify Not Supported
FreeAgent Not Supported
Gmail Not Supported
Google Calendar Not Supported
Microsoft 365 Not Supported
Microsoft OneDrive Not Supported
Pointerpro Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Skedda Not Supported
Smartsheet Not Supported
Tapfiliate Not Supported
Xero Not Supported
Zapier Not Supported
Claim Pinpoint Works and update features and information
Claim Pinpoint Works and update features and information