SpamTitan

SpamTitan

TitanHQ
+

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About

Secure and deliver email at scale. Use MailChannels to uncover bad actors and prevent spammers from taking advantage of your infrastructure. Monitor outgoing email messages for spam and unusual sending activity. Protect your customer inboxes against spam, phishing, and other email threats. A powerful, intuitive interface makes managing your customers simple and efficient. We operate across multiple clouds and minimize single points of failure to keep our services online, all the time. Get a real human response to your ticket within 30 minutes or less, 24/7/365. MailChannels Outbound Filtering is a cloud-based SMTP relay service which identifies and blocks spammers to ensure reliable email delivery. With Outbound Filtering, you can eliminate email delivery problems caused by IP address blocklisting. Automatically shut down compromised accounts and scripts to improve your security.

About

SpamTitan email security is an email spam filter for businesses, smbs, MSPs, and schools. SpamTitan email security blocks spam as well as phishing and day-zero attacks, viruses, malware, ransomware, and other email threats. Helps control mail flow, clean it, and protect against unwanted email. We provide easy-to-use yet advanced email security for businesses, smbs and MSPs that are Office365 friendly. SpamTitan - Premium functionality included: • CEO Impersonation protection • Phishing/ Spear phishing protection • Link analysis • Full Sandboxing • Zero Day Attacks protection • Mail Spooling • Spoofing protection • Malware and Ransomware protection • SPF/DKIM/DMARC checking • Encryption • Fully multitenant environment • Ability to rebrand the entire UI • Full REST API: • Comprehensive support and set up docs Try a FREE, fully supported trial of SpamTitan Email Security today.

About

eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes that need an email security and anti-spam solution

Audience

Managed Service Providers, IT Service Providers, SMBs, Enterprises and the education sector

Audience

Companies of all sizes and enterprises in need of a solution to manage their mails

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$79.99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$2.14/user/month
Book a demo today to learn more about how SpamTitan can help keep your organisation safe.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Single platform where I can manage the different tenants, making general blocking easier by tenant and by email on a day-to-day basis
  • Detect most spams. The Block domain is an excellent feature.
  • Great sales and support team. Both Clare and Marie are very responsive and provide excellent customer service. They know the product very well and answer our questions quickly.
  • Very easy to use this product. A reliable product with standby server. TitanHQ have great support and fix most issues within the hour.
  • Easy to setup and configure. Easy web interface to manage user or global settings. Priced well, cheaper than most competitors. End user friendly.

Cons

  • Difficulty understanding the platform at first, difficulty migrating from the previous platform to the new one
  • 1) Cannot select multiple email to be deleted 2) Very hard to use the geofence (by country) 3) Missing search engine 4) Missing filter by languages
  • Reporting options are limited. I would prefer options to have report sorted differently and be able to have the full report come out on a different schedule than the delta report. For example, report all potential spam weekly, but just report occurrences since last report daily.
  • Would like to be able to block enveloped addresses. Interface could do with a facelift.
  • I wish the filter would be finer tuned, we have had to make a fair bit of changes to get it to catch some spam that was getting through. Also, some type of spam just gets through no matter what you do.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MailChannels
Founded: 2004
Canada
www.mailchannels.com

Company Information

TitanHQ
Founded: 1999
Ireland & US
www.titanhq.com/email-protection/

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/email-management-software/

Alternatives

Alternatives

Alternatives

VisNetic MailFlow

VisNetic MailFlow

Deerfield Communications
SpamTitan

SpamTitan

TitanHQ
SpamCheetah

SpamCheetah

Gayatri Hitech
Canit-Archiver

Canit-Archiver

Roaring Penguin Software
ALTOSPAM

ALTOSPAM

OKTEY
Aid4Mail

Aid4Mail

Fookes Software Ltd

Categories

Anti-Spam Supported
Email Management Supported
Email Security Supported

Categories

Anti-Phishing Supported
Anti-Spam Supported
Cloud Security Supported
Computer Security Supported
Cybersecurity Supported
DMARC Supported
Email Management Supported
Email Security Supported
IT Security Supported
Network Security Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Anti-Spam Features

Allow / Block List Supported
Audit Log Supported
Email Archiving Supported
Email Recovery Supported
Email Routing Supported
Encryption Supported
Fraud Detection Supported
Quarantine Supported
Reporting & Statistics Supported
Spam Filter Supported

Cloud Security Features

Antivirus Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Encryption Supported
Endpoint Management Not Supported
Incident Management Not Supported
Intrusion Detection System Not Supported
Threat Intelligence Not Supported
Two-Factor Authentication Not Supported
Vulnerability Management Not Supported

Computer Security Features

Anti Spam Supported
Antivirus Supported
Audit Trail Not Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Supported
Maintenance Scheduling Not Supported
Real Time Monitoring Not Supported
Security Event Log Not Supported
Virus Definition Update Not Supported
Vulnerability Protection Not Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Not Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Supported

Email Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Encryption Supported
Policy Management Supported
Quarantine Supported
Reporting/Analytics Supported
Whitelisting / Blacklisting Supported

IT Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Supported

Web Content Filtering Features

Antivirus Supported
Automated Blacklist Not Supported
Browser-based Management Portal Not Supported
Category / Keyword Filters Not Supported
LDAP Integration Not Supported
Multi-Language Filtering Not Supported
Reporting / Analytics Supported
Roles / Permissions Not Supported
SSL Inspection Not Supported
Time-based Controls Not Supported
VPN Blocking Not Supported
White Label Supported
Whitelisting Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Integrations

Hostbun Supported
LeadsRain Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
VoiceDrop Supported
eGain Knowledge+AI Not Supported

Integrations

Hostbun Not Supported
LeadsRain Not Supported
Microsoft 365 Supported
Microsoft Exchange Supported
VoiceDrop Not Supported
eGain Knowledge+AI Not Supported

Integrations

Hostbun Not Supported
LeadsRain Not Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
VoiceDrop Not Supported
eGain Knowledge+AI Supported
Claim MailChannels and update features and information
Claim MailChannels and update features and information
Claim SpamTitan and update features and information
Claim SpamTitan and update features and information
Claim eGain Mail and update features and information
Claim eGain Mail and update features and information