Lunchbox

Lunchbox

Lunchbox Technologies
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About

Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.

About

Restolabs is a commission-free online ordering and restaurant growth platform that helps restaurants increase direct online orders and reduce reliance on third-party delivery marketplaces. Built for cafés, pizzerias, food trucks, cloud kitchens, catering businesses, independent restaurants, and multi-location brands, the platform offers branded online ordering, websites, mobile apps, QR ordering, delivery management, loyalty programs, and analytics. Restaurants can manage pickup, delivery, dine-in, curbside pickup, and catering while retaining ownership of customer data and branding. Features include menu customization, delivery zone management, order tracking, loyalty rewards, coupons, push notifications, analytics, and reporting. Restolabs integrates with POS systems, payment gateways, and delivery providers including Toast, Clover, DoorDash Drive, Uber Direct, and GrubHub. The platform supports multilingual ordering, branded apps, SEO websites, and reseller solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants that want a custom branded digital order system that works across web and mobile apps

Audience

Independent restaurants, cafés, pizzerias, food trucks, cloud kitchens, catering businesses, and multi-location restaurant brands looking to grow direct online orders.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$55/month
Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business.
  • The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality.
  • None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them.

Cons

  • This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.
  • High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service.
  • The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Lunchbox Technologies
Founded: 2019
United States
lunchbox.io

Company Information

Restolabs
Founded: 2015
United States
www.restolabs.com

Alternatives

Alternatives

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ARP.top

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Caviar

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DoorDash

Categories

Food Delivery Supported
Online Ordering Supported

Categories

Food Delivery Supported
Online Ordering Supported
Order Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

DoorDash Supported
Postmates Supported
Revel Systems Supported
Stripe Supported
Worldpay Supported
Authorize.Net Not Supported
Careem Not Supported
Checkmate Not Supported
Clover Not Supported
Como Not Supported
Craftable Supported
Facebook Supported
Heartland Payment Processing Not Supported
Marqii Supported
Ordermark Supported
Shipday Not Supported
Tattle Supported
Tookan Not Supported
Twilio Supported
Zenreach Supported

Integrations

DoorDash Supported
Postmates Supported
Revel Systems Supported
Stripe Supported
Worldpay Supported
Authorize.Net Supported
Careem Supported
Checkmate Supported
Clover Supported
Como Supported
Craftable Not Supported
Facebook Not Supported
Heartland Payment Processing Supported
Marqii Not Supported
Ordermark Not Supported
Shipday Supported
Tattle Not Supported
Tookan Supported
Twilio Not Supported
Zenreach Not Supported
Claim Lunchbox and update features and information
Claim Lunchbox and update features and information
Claim Restolabs and update features and information
Claim Restolabs and update features and information