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About

Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insight

About

See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to track and reply to online reviews

Audience

Businesses in need of a solution to manage reputation and discover trends within reviews

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per location per month
All of our plans have unlimited number of review site and social media account tracking, unlimited team users and no cap on the number of customer feedback responses.
Free Version Supported
Free Trial Supported

Pricing

$49.95 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Localyser
Founded: 2016
United Arab Emirates
www.localyser.com

Company Information

Merchant Centric
United States
www.merchantcentric.com

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Bravo POS for Gun Stores

Bravo POS for Gun Stores

Bravo Store Systems
TechValidate

TechValidate

SurveyMonkey

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Not Supported
Predictive Analytics Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Not Supported
Strategic Planning Not Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Not Supported
Referral Tracking Not Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported

Customer Reference Management Features

Nomination Tracking Not Supported
Program Notices Not Supported
Reference Usage Tracking Not Supported
Reward Distribution Not Supported
Search Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Supported

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Not Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Apple Maps Supported
Facebook Supported
Google Maps Supported
Instagram Supported
Tripadvisor Supported
Yelp Supported
Alexa Not Supported
Demandforce Not Supported
DoorDash Not Supported
Google Not Supported
Google Assistant Not Supported
Google Business Profile Supported
Grubhub Not Supported
Healthgrades Not Supported
OpenTable Not Supported
PAR Engagement Not Supported
Siri Not Supported
Uber Eats Supported
X (Twitter) Not Supported
Zomato Supported

Integrations

Apple Maps Supported
Facebook Supported
Google Maps Supported
Instagram Supported
Tripadvisor Supported
Yelp Supported
Alexa Supported
Demandforce Supported
DoorDash Supported
Google Supported
Google Assistant Supported
Google Business Profile Not Supported
Grubhub Supported
Healthgrades Supported
OpenTable Supported
PAR Engagement Supported
Siri Supported
Uber Eats Not Supported
X (Twitter) Supported
Zomato Not Supported
Claim Localyser and update features and information
Claim Localyser and update features and information
Claim Merchant Centric and update features and information
Claim Merchant Centric and update features and information