Lightspeed Retail vs. Square POS Comparison


Lightspeed Retail Lightspeed	Square POS Block	+	+
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About Manage inventory, suppliers, teams and stores from one retail platform. From easy-to-use POS and ecommerce tools to advanced reporting, Lightspeed has what you need to help you scale and succeed. Streamline your operations and accelerate growth with personalized workflows, payment capabilities and intuitive features that make life easier for your team. Enjoy dedicated and fast 24/7 support from retail specialists who know your business. Unite all your stores and channels to provide seamless experiences that delight customers at every touchpoint. Get real time insights into your sales, product and team performance with customizable reports available anywhere, anytime. Manage all locations from a unified POS and payments platform that evolves with your business. Get industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.		About Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Retailers		Audience Retailers, marketers and businesses searching for a solution to manage their sales and every day operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $89.00/month Multiple plans available Free Version Not Supported Free Trial Supported		Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros App interface is aesthetically pleasing, reporting was descent. Backend was decently easy to navigate The sale Screen and the Reporting is nice and thats about all I have to say about this system's "pros". This system is relatively easy to use with some very nice features which is what made me choose them in the first place. It is an excellent system for helping with inventory management. The ecom side is also fairly easy to pick up and manage. Flexibility and ease of use. Responsive customer service. Basic software provides more-than-adequate reporting. The ease of getting help when needed. The support options are readily available and the response time is above average. Cons Customer support was the worst. The absolute worst account managers. Never could get answers when we needed them. Constant tax form mistakes that have costed us loads of money to fix with IRS & CPA. Slow & outdated. You can tell that it’s made by someone who has never actually worked in a restaurant. Customer Service has no idea how their software works and every time I message in the chatbox, call in, or email in I will always get different answers and some people will say we don't do that and some people will say "yes we do that" and then close you service ticket the next day. Pricing went up for both the plan and our CC rates after only 8 months even though we were told they would not hike up rates. decent software but a TERRIBLE team. also your "account manager" is a glorified salesman who does not actually help you with anything, I wanted to change my plan options around and I was told to just do it on the website. Upon entering this review I noticed that ALL the positive reviews are from prior to 2023. Be prepared to wait 45 mins to and hour on hold for customer service. Then get pawned off on your account manager. Its been 4 days since I emailed mine and nothing. Emailed again today and now she is out until Tuesday. Currently been waiting 55 mins and 12 seconds for customer service again. Internet based. Cannot record any sales without internet. The reports section is not as customizable as I'd prefer.		Pros from Real Users Pros I love Square, well for the time I used it for. I sold Lularoe and this was so nice to be able to use during shows. People could just come up, buy what they want with the card reader and then all of the receipts were automatically compiled at the end and I was good to go. Very easy to use and they have great point of sale systems to be able to set up in a retail or business establishment.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Lightspeed Founded: 2005 Canada www.lightspeedhq.com/pos/retail/		Company Information Block Founded: 2009 United States squareup.com/pos
Alternatives Vibe Retail		Alternatives Silverware
Square POS Block		Paladin POS Paladin Data Corporation
LS Retail		RetailEdge High Meadow Business Solutions
Loyverse POS Loyverse		Toast POS Toast, Inc.
OVVI POS OVVI View All		SpotOn View All
Categories Apparel Management Supported Bakery Supported Bar POS Supported Jewelry Store Management Supported Kiosk Supported Kitchen Display Systems Supported Menu Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported Retail Management Supported Retail POS Systems Supported		Categories Bakery Supported Bar POS Supported Billing and Invoicing Supported Credit Card Processing Supported Payment Processing Supported Point of Sale Supported Restaurant POS Supported Retail POS Systems Supported Virtual Terminals Supported
Bakery Features Accounting Management Supported Customer Management Supported Inventory Management Supported Labor Cost Calculator Not Supported Nutrition & Ingredient Labels Not Supported Nutrition Analysis Not Supported Production Management Not Supported Recipe / Formula Costing Not Supported Recipe / Formula Management Not Supported Sales History Supported Sales Management Supported Bar POS Features Cash Drawer Management Supported Employee Management Not Supported Gift Card Management Supported Inventory Control Not Supported Loyalty Program Supported Separate Checks Supported Split Checks Not Supported Tips Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Not Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported Show More Features Apparel Management Features Billing & Invoicing Not Supported Catalog Management Supported Inventory Management Supported Materials Management Not Supported Order Management Supported Product Management Supported Production Management Not Supported Purchasing Supported Returns Management Supported Shipping Management Supported Supplier Management Supported Supply Chain Management Not Supported Time and Action (TNA) Calendar Not Supported Warehouse Management Not Supported Jewelry Store Management Features Appraisal Management Not Supported Commission Management Supported Consignments Not Supported Customer Purchase History Supported Jewelry Design Not Supported Marketing Management Supported Multi-Store Management Supported Pricing Management Supported Repair Tracking Supported Supplier Management Supported Wholesaler Management Not Supported Kiosk Features Activity Reservations Not Supported Digital Signature Not Supported License Management Not Supported Onsite Printing Supported Remote Access Supported Secure Browsing Supported Ticket / Order Fulfillment Supported Touch Screen Supported Usage Reporting Supported Virtual Keyboard Supported Wireless Internet Access Supported Restaurant Management Features Billing & Invoicing Not Supported Built-in Accounting Not Supported Employee Management Not Supported Food Costing Not Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Not Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Supported Wait List Management Not Supported Waitstaff Management Not Supported Retail Management Features Commission Management Supported CRM Supported eCommerce Supported Email Marketing Supported Employee Management Supported Loyalty Program Supported Mail Order Supported Merchandise Management Supported Multi-Location Supported Order Management Supported Purchase Order Management Supported Reporting/Analytics Supported Returns Management Supported		Bakery Features Accounting Management Not Supported Customer Management Not Supported Inventory Management Supported Labor Cost Calculator Not Supported Nutrition & Ingredient Labels Not Supported Nutrition Analysis Not Supported Production Management Not Supported Recipe / Formula Costing Not Supported Recipe / Formula Management Not Supported Sales History Supported Sales Management Not Supported Bar POS Features Cash Drawer Management Supported Employee Management Not Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Not Supported Separate Checks Not Supported Split Checks Supported Tips Management Not Supported Point of Sale Features Barcode Scanning Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Not Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Not Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Supported Table Management Not Supported Tips Management Not Supported Show More Features Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Supported Debit Card Support Not Supported Gift Card Management Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported
Integrations Alumio Supported Chift Supported Crave Supported Dor Supported Flipdish Supported Foodetective Supported KayaPush Supported Kessa Supported Magento Supported MarketMan Supported Marqii Supported Peaka Supported ResEasy Supported ReturnPro Supported SMS Storetraffic Supported Shogo Supported SwiftCount Supported WooCommerce Supported Xero Supported booxi Supported Show More Integrations View All 183 Integrations		Integrations Alumio Supported Chift Supported Crave Supported Dor Supported Flipdish Supported Foodetective Supported KayaPush Supported Kessa Supported Magento Supported MarketMan Supported Marqii Supported Peaka Supported ResEasy Supported ReturnPro Supported SMS Storetraffic Supported Shogo Supported SwiftCount Supported WooCommerce Supported Xero Supported booxi Supported Show More Integrations View All 387 Integrations
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