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About

Lattice is the AI-powered people platform that strategic HR teams use to make managers more effective, simplify people operations, and leverage workforce insights to drive business impact. More than 5,000 companies worldwide leverage Lattice's performance management, engagement, compensation, growth, goals, and analytics apps to build highly productive and efficient teams. Lattice is listed as an industry leader on G2’s 2024 Best Software Awards in multiple categories, including Highest Customer Satisfaction and HR Products.

About

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a powerful people success platform

Audience

Business leaders and consultants wanting to uncover hidden knowledge and ideas. Get feedback and ideas from employees, teams, customers, and markets.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

$25/month
Unlimited projects and custom branding included. Survey templates, any language
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The interface can be handled very easily since it is simple to use and also intuitive that facilitates navigation and access to different functions. It also integrates well with other tools like Slack and Teams for seamless communication and reminders. My individual goals can be set and tracked, as well as aligned with my team and company goals. I can also see how my goals support the overall corporate vision and strategy. This helps me stay focused and motivated on what matters most. It allows me to have regular and meaningful 1:1 meetings with my work team. I can create a shared agenda, add notes, action items, comments, and praise. This makes our conversations more productive and collaborative. I also appreciate the ability to review past 1:1s and track my progress over time. It helps and facilitates a smooth and painless performance review process. I can easily write self-reviews, peer reviews, and manager reviews using customizable templates and workflows. I can also access feedback from multiple sources, including goals, 1:1, surveys, etc. This gives me a holistic and accurate picture of my performance and areas for improvement. It is useful because it provides valuable insight into my strengths, weaknesses, opportunities, and challenges using powerful people analytics tools. I can also see how I compare to others in my role or department using benchmarks and ratings. This helps me identify gaps in my skills and competencies and plan my professional development accordingly.

Cons

  • Lattice can sometimes be too repetitive or intrusive with its weekly updates and pulse polls. I understand the importance of tracking my goals and commitment, but I don't always have something new or different to report each week. I wish there was more flexibility or customization in how often or when these features are activated. It doesn't offer much transparency or explanation on some of its models or algorithms. For example, I don't know how you calculate Net Promoter Score (NPS) or Employee Engagement Score (EES). I also don't know how you weight or adjust comments or ratings from different sources. This makes me question the validity or reliability of some of the data or insights that Lattice provides. It could improve its goal editing panel and org chart feature. I find it annoying that every time I add or update a goal the view resets and I have to scroll back to where I was. I also find it difficult to navigate or visualize the org chart as it is not very clear or interactive.

Pros & Cons from Real Users

Pros

  • Spark Chart is a very practical survey builder tool to create and get useful responses. Integration with MailChimp email marketing is very practical. Easy to use the tool. Multi-language and platform support.
  • It's a great program to use when you're trying to collect surveys and data from customers or pretty much anyone.
  • Customer service is unbeatable Features that you'd expect are all there Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level. Then with the pricing as compared to some of the competitors, it's a no brainer.
  • The reporting functionality is a stand out feature with plenty of options to analyse and filter results, change graph types and customise the presentation. Easy to create any type of survey and use your own logo and branding. Many options for sending out surveys, tracking progress and analyzing the results. The survey templates are extremely useful and cover a large range of needs, from customers to employees to research. Support has been very quick and extremely helpful.
  • Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by end-users to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in minutes and more complex surveys in just a few hours. Most of the work is done for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new features and innovations.

Cons

  • It worked great for me. Nothing to share about cons.
  • Development and improvements were very slow the first while.
  • Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.
  • None really. There is a bit to learn because there are so many features but that is to be expected with so many customizing options.
  • The data reporting is very powerful, but I am looking forward to even more complex reporting features that are in development and will be released soon.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lattice
Founded: 2016
United States
lattice.com

Company Information

Spark Chart
Founded: 2016
Australia
www.sparkchart.com

Alternatives

Alternatives

ThriveSparrow

ThriveSparrow

SurveySparrow
SurveyOL

SurveyOL

SurveyOL.com

Categories

Employee Survey Supported
NPS Supported
OKR Supported
Talent Management Supported

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Supported
Performance Management Supported
Pulse Surveys Supported

Compensation Management Features

Bonus Management Supported
Compensation Assessment Supported
Compensation Calculation Supported
Compensation Plan Modeling Supported
Compensation Statements Supported
Employee Reward Programs Supported
Incentive Programs Supported
Organizational Charting Supported
Salary Planning Supported

OKR Features

Benchmarking Supported
Feedback Management Supported
Goal Management Supported
KPIs Supported
Prioritization Supported
Progress Tracking Supported
Strategic Planning Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Supported
Weighted Performance Measures Not Supported

Talent Management Features

Career Development Planning Supported
Compensation Management Supported
Competency Management Supported
Employee Lifecycle Management Supported
Goal Setting / Tracking Supported
Job Description Management Supported
Onboarding Supported
Performance Appraisal Supported
Recruiting Management Supported
Succession Planning Supported
Training Management Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Slack Supported
Aleph Supported
BambooHR Supported
Betsy Supported
Checkr Supported
Humaans Supported
Jira Supported
JumpCloud Supported
Ketch Supported
Lever Supported
Microsoft Azure Supported
Microsoft Outlook Supported
Okta Supported
Omni HR Supported
Personio Supported
Shapes Supported
TriNet Supported
Warden AI Supported
WorkRamp Supported
Zapier Not Supported

Integrations

Slack Supported
Aleph Not Supported
BambooHR Not Supported
Betsy Not Supported
Checkr Not Supported
Humaans Not Supported
Jira Not Supported
JumpCloud Not Supported
Ketch Not Supported
Lever Not Supported
Microsoft Azure Not Supported
Microsoft Outlook Not Supported
Okta Not Supported
Omni HR Not Supported
Personio Not Supported
Shapes Not Supported
TriNet Not Supported
Warden AI Not Supported
WorkRamp Not Supported
Zapier Supported
Claim Lattice and update features and information
Claim Lattice and update features and information
Claim Spark Chart and update features and information
Claim Spark Chart and update features and information