Woopra

Woopra

Appier
+

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About

Accelerate growth by seeing what’s happening on your website and apps. Kissmetrics is ideally suited for SaaS product and marketing teams because we give you the information you need to acquire qualified prospects, convert more trials into paying customers, and reduce churn. Kissmetrics is also suited for ecommerce product and marketing teams because we give you the information you need to optimize your checkout funnel, convert more visitors into loyalists, and increase the lifetime value of your customers.

About

At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, and Singapore. Great products are built by teams who know their users. Go beneath the surface to learn which features are popular, who your power users are, and the behaviors tied to long-term retention. See which features are popular and how many power users you have.

About

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

SaaS and ecommerce companies that want to accelerate growth and see what's happening on their website and apps

Audience

Designed for engineering, product, design, and analytics/data teams searching for a solution to manage their operations

Audience

Marketing, Product, Customer Success

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$89 per month
Free Version Supported
Free Trial Supported

Pricing

$999/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.8 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • You can deeply and easily analyze the analytics and report data. You can build structural information to help your business work on a user-friendly platform. Affordable plans and flexible options to select.
  • #1- Kissmetrics is most suitable for marketing and product advertisement. #2- It shows visitor behavior in most analytical way. #3- It can be integrated with Shopify. #4- it helps to boost organization resources and helps to spread brand reach.

Cons

  • Sometimes it makes difficult to track users on website.
  • #1- Honestly I never had any bad experience with Kissmetrics.

Pros & Cons from Real Users

Pros

  • The software is straightforward to use; the learning curve is effortless to overcome. The support is an added plus to its advantages because it helps to maintain excellent performance. Mixpanel has proven to be a successful program encompassing a very stable line of work through excellent mechanisms.
  • Mixpanel's environment is quite lovely and provides many tools, especially analytics, to help understand our business's day-to-day running. Its interface is spotless, simple, and pleasing to the users' eye. My data analytics and interpretation of the data have played an essential role in our decision-making.
  • This application has the advantages of giving us a prominent advance in the management and response of all our internal failures and give us an opportunity to take action on marketing and business campaigns. It allows us to perform management analysis on our website and social networks and give us predictive results to apply digital marketing strategies.
  • We found that this application has provided us with innovation when receiving responses from our failures and giving us the opportunity to take marketing actions with its campaign management functions, tracking of interactions between users, analysis of our web pages and a predictive analysis to determine our opportunities in the market.
  • Mixpanel offers an interesting proposal of analytics showing us accurate and clear statistics about the interaction that users have within our web portals. The specialty of this tool is that it offers us a detailed analysis that shows us what information within our page is most shared on social networks by users who visit us.

Cons

  • Mixpanel has no built-in guides to help solve problems without contacting support.
  • The graphs could be improved, be more detailed, and I wouldn't say I like that they can't be exported from the application; the visualization is only possible within the dashboard. Its reporting functionality is excellent.
  • We find it unfavorable that Mixpanel does not have an analysis and results in real time but every three hours or daily which does not allow us to take immediate action on any failure or opportunity. Similarly, it is a limitation that its extension is only for mobile devices and we consider that its usability would also be usable from a computer.
  • Since Mixpanel is a purely mobile application, we find it difficult to manage its platform since it is more complete and professional through a computer on certain occasions. Similarly, it does not provide any kind of real-time data, whether data, reports and statistics.
  • One of the biggest drawbacks that organizations that choose to use this service may encounter is that although they have a simple and practical functionality, it is necessary to have some training or prior technical knowledge so that no problems arise in the future due to the complexity of the analytical issue.

Pros & Cons from Real Users

Pros

  • Since we used Woopra we have taken a step further when it comes to marketing, we have reinforced the promotion department and adjusted our commercial strategy to boost the satisfaction of our potential customers. We optimize the attention we have with each client, and it helps us to prioritize our commercial funnel, paying more attention to the key points that allow us to make changes and adjustments, which help us to correct and boost the uptake of our services. On the other hand, it has been key in the process of understanding and studying the impact that our campaigns have had through detailed studies in reports and the ROI that it brings to our company. Following this, the reports are structurally sound and offer amazing data analysis. It has given us the possibility of tracking our potential clients, monitoring their behavior for the acquisition of our services, in this way we guarantee to understand how our campaigns are being taken and if they have really been useful. The integrations are good, they allow us to build a complete commercial management and contribute with important data that helps in the follow-up and monitoring of our clients. Its interface offers a variety of options that has allowed us to customize the tools adjusted to our work objectives within the platform.
  • Woopra has meant a lot and is one of the main reasons why our company has had excellent performance within its website, we have used this platform because we need to obtain much more precise statistics and analytics for the performance and visit we are having in these social networks. One of the main things that I like about this platform is that it offers you real -time statistics, so each visitor you receive within your website will be immediately counted, and you can have a much broader visualization of the amount of visits received by each region. In addition, another of the things I like is that it is very precise when you count visits and eliminate repeated visit, for example, if a client or visitor enters the website repetitively, the platform has artificial intelligence to detect That activity and not count it repeatedly.
  • Woopra is an excellent service to have a constant and statistical monitoring of the details and the traffic generated on your website, this platform is quite complete and offers advanced tools to monitor the progress of your website, control the traffic and the visit to it . One of the things I liked the most about this platform were: - They show the results in real time, in real time you can see the number of visits received within your website, as well as you can see the traffic generated by each of the sections of your website in real time, it is impressive how the Statistics can be viewed in real time without any problem. - Another of the things that I love is that with this platform you can visualize which is the most demanded section of your website, you will be able to visualize which is the section that your visitors are most interested in, in this way you will be able to have an exact control of what It's what your customers care about. - I also love the way you show me statistics of my blog posts, I can see how many people have accessed a specific post within the blog. - It is a fairly cheap platform, if you are looking for a platform to provide extensive monitoring of your website, it is the best option to consider, you will be able to save money while getting a service that will help you understand your website traffic. - It offers you a heat wave system which is capable of showing you which is the most important area of ​​your website, the one that has most captured the attention of customers.
  • Woopra offers the highest possible quality for web analysis, we have a fairly complete website for our company, so this platform has been useful to be able to analyze it much more thoroughly and know exactly the most demanded area of ​​the website. What I like most about this platform is that it offers all the information in real time, it is capable of offering up-to-date information on the traffic that your website has generated, you can see the number of visitors that your site has received in real time, in addition you can know all the interactions with it in real time. Another thing that I like about this platform is that it uses a heat wave system, which is capable of giving me exact information about the most interesting sites for visitors. These heat waves help me to know exactly which part of the site web has been more interesting for visitors. Another thing that I like is that this platform offers me a timer for each section of the website, this timer helps me to know how long we have captured the customer's attention within that section, in this way we can know what has been the section that has most captured the attention of our visitors and for how long it has captured it.

Cons

  • The internet connection would be one of the only problems we have faced, working on the platform with very low bandwidth does not allow a good connection to the platform. On the other hand, even though it has integrations that complement the work action within Woopra, sometimes they can become slow and inefficient, thus interrupting the flow of our work. To automate some processes, we must resort to technical support, since it can become too technical to handle and when we do not know how to operate certain functions that are too dense, the support has been there to help us solve. Finally, we use the mobile application a lot, but we have presented some flaws in the fluidity of the platform.
  • One of the main problems that I do not have about this platform is that it is nothing cheap, I have noticed that it offers really expensive plans compared to its competition, which makes it software that cannot be used by the vast majority of small businesses . Another of the negative things of this platform is that it does not provide any function that allows you This function is really necessary within this platform and I hope that it will implement it as soon as possible, since it would make us understand what are the most important areas for each of our visitors.
  • At no time have I had any problem with this platform, I have always presented a correct monitoring of my website and I have been able to see the behavior that visitors are having within it, I love the way in which I have been able to monitor very much about the basis that my company website is having, and I also love the fact that I have not had any problems with this platform, I am extremely happy with the results obtained and with the price that we are paying to use these tools. I hope that this platform continues to provide this experience without any failures.
  • The main negative thing about this platform is that it does not relate the visits of the same user, this means that the visit of the same user can be counted several times, despite the fact that this system of counting visits and web traffic is quite optimized. And well, it would be excellent if it had a comprehensive system. I'm going to differentiate repetitive visits, this would help make the analytics much more precise. The downside is that this software does not have an app for mobile phones, which can make it a bit difficult to view the analytics from wherever you are, since you will always need to use a computer.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Kissmetrics
Founded: 2008
United States
www.kissmetrics.io

Company Information

Mixpanel
Founded: 2009
United States
mixpanel.com

Company Information

Appier
Founded: 2012
Taiwan
www.woopra.com

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Segment

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Categories

Checkout Supported
Customer Retention Supported
Digital Analytics Supported
eCommerce Tools Supported
Product Analytics Supported
RFM Analysis Supported
Web Analytics Supported

Categories

Categories

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Supported
Surveys & Feedback Not Supported
Templates Not Supported

Data Analysis Features

Data Discovery Not Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Modeling Not Supported
Text Analytics Not Supported

Machine Learning Features

Deep Learning Not Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Not Supported
Visualization Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Supported

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Not Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Supported
Retention Tracking Supported
Revenue Tracking Not Supported
Uninstall Tracking Not Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Product Management Features

Collaboration Supported
Feedback Collection Not Supported
Idea Management Supported
Milestone Tracking Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Supported
Workflow Management Not Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Convert Experiences Supported
Freshpaint Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Nekton.ai Supported
Stackreaction Supported
Workers by Delos Supported
Zoho SalesIQ Supported
Amazon Redshift Not Supported
Celery Supported
LeadMaster Not Supported
NHANCE NOW Not Supported
Optimizely One Not Supported
Spree Commerce Supported
SuccessGuardian Not Supported
Truto Not Supported
Untitled Not Supported
Userjam Not Supported
Visual Visitor Not Supported

Integrations

Convert Experiences Supported
Freshpaint Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Nekton.ai Supported
Stackreaction Supported
Workers by Delos Supported
Zoho SalesIQ Supported
Amazon Redshift Not Supported
Celery Supported
LeadMaster Supported
NHANCE NOW Supported
Optimizely One Supported
Spree Commerce Supported
SuccessGuardian Supported
Truto Supported
Untitled Supported
Userjam Supported
Visual Visitor Supported

Integrations

Convert Experiences Supported
Freshpaint Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Nekton.ai Supported
Stackreaction Supported
Workers by Delos Supported
Zoho SalesIQ Supported
Amazon Redshift Supported
Celery Not Supported
LeadMaster Not Supported
NHANCE NOW Not Supported
Optimizely One Not Supported
Spree Commerce Not Supported
SuccessGuardian Not Supported
Truto Not Supported
Untitled Not Supported
Userjam Not Supported
Visual Visitor Not Supported
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