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About

Kapiche is an insights and analytics product built to make sense of customer feedback data, empowering you to improve decision-making and positively impact your company’s bottom line. Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. No setup, no manual coding, no code frames. Uncover insights in minutes, not weeks. Have complete confidence in your analysis and answer business questions easily, with deep, actionable insights from any customer data source. In minutes, not weeks. Use the insights uncovered by your insights analysts to ensure buy-in to your CX programs across the organization and drive impactful, customer-centric change. You’ll never make the most impactful business decisions using only quantitative customer data. The richest insights are found at the intersection of qualitative and quantitative data from every stage of the customer journey.

About

TrueContext powers productivity from operations to insights with an intelligent field service workflow platform. The world’s largest, most complex, and most asset-intensive operations run on TrueContext to deliver the future of field service today — from accurate job guidance and purposeful data collection to deep analytics that drive action and impact. Over 100,000 users across medical device, oil and gas, and industrial equipment rely on our no-code platform and turnkey solutions to perform flawlessly, see clearly, and act decisively in the field.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a text analytics software for customer insights

Audience

Built for any organization with a field service team. Proven experience with Enterprise companies in heavy manufacturing, medical devices, oil & gas, and utilities.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$25 per user per month
Choose from Essential, Advanced, and Enterprise plans based on your needs.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kapiche
Founded: 2015
Australia
kapiche.com

Company Information

TrueContext
Founded: 2001
Canada
truecontext.com

Alternatives

Alternatives

FastField Forms

FastField Forms

Quickbase
Alpha TransForm

Alpha TransForm

Alpha Software Corporation
Daxium-Air

Daxium-Air

Daxium

Categories

Data Entry Supported
Data Extraction Supported
Text Analytics Supported

Categories

App Makers Supported
Audit Supported
Data Entry Supported
EHS Management Supported
Forms Automation Supported
Inspection Supported
Oil and Gas Supported
Work Order Supported

Data Entry Features

Abbreviation Detection Supported
Data Capture and Transfer Supported
Data Cleansing Not Supported
Data Entry Verification Supported
Data Search Flexibility Supported
Duplicate Detection Not Supported
Flexible Search Not Supported
Image Entry Supported
Library Conversion Not Supported
Mis-Keyed Variation Detection Not Supported
Phonetic Variation Detection Not Supported

App Makers Features

Collaboration Tools Supported
Compatibility Testing Supported
Deployment Management Supported
Drag & Drop Supported
For eCommerce Not Supported
Forms Creation Supported
Iteration Management Supported
Mobile Apps Supported
No-Code Supported
Pre-Built Templates Supported
Visual Modeling Supported
Web Apps Supported
Workflow Management Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Supported
Dashboard Supported
Exceptions Management Supported
Forms Management Supported
Issue Management Supported
Mobile Access Supported
Multi-Year Planning Supported
Risk Assessment Supported
Workflow Management Supported

EHS Management Features

Audit Management Supported
Corrective / Preventive Actions Supported
Environmental Management Supported
Environmental Risk Assessment Supported
Forms Management Supported
Incident Management Supported
Industrial Safety Management Supported
Injury Reporting Supported
Inspection Management Supported
MSDS Supported
Occupational Health Management Supported
OSHA Recordkeeping Supported
Safety Risk Assessment Supported
Training Management Supported
Waste Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Supported
Vendor Management Not Supported
Visitor Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Low-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

No-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

Oil and Gas Features

Compliance Management Supported
Equipment Management Supported
Inventory Management Supported
Job Costing Supported
Logistics Management Supported
Maintenance Management Supported
Material Management Supported
Project Management Supported
Resource Management Supported
Scheduling Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Salesforce Supported
Amazon Redshift Supported
Amazon S3 Supported
AskNicely Supported
Dropbox Not Supported
Freshdesk Supported
Google Forms Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Medallia Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
QuickBooks Online Not Supported
SatisMeter Supported
Snowflake Supported
SurveyMonkey Enterprise Supported
Zendesk Supported

Integrations

Salesforce Supported
Amazon Redshift Not Supported
Amazon S3 Not Supported
AskNicely Not Supported
Dropbox Supported
Freshdesk Not Supported
Google Forms Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Medallia Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
QuickBooks Online Supported
SatisMeter Not Supported
Snowflake Not Supported
SurveyMonkey Enterprise Not Supported
Zendesk Not Supported
Claim Kapiche and update features and information
Claim Kapiche and update features and information
Claim TrueContext and update features and information
Claim TrueContext and update features and information