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About

Capture and archive emails, social media messages, and text messages in real-time, empowering your organization to manage its digital footprint effectively. Intradyn's email archiving solutions have a proven track record of protecting organizations against potential litigation, eDiscovery requests, and Right to Know inquiries. Our text message archiving solution captures, saves, categorizes, and indexes all mobile content to facilitate quick retrieval when needed. Our archiving process retains all content in evidentiary quality, ensuring compliance with regulations and legal requirements. Experience the full scope of social media archiving across all channels with Intradyn's solution. Efficiently search one or multiple social media accounts using a single user-friendly interface. Our products are designed to cater to any industry, and with multiple deployment options available, they can be fully customized to suit your unique environment.

About

eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes that need an archiving solution for email archiving, social media archiving, and text message archiving

Audience

Companies of all sizes and enterprises in need of a solution to manage their mails

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The real game-changer with Intradyn's Email Archiver? It's like having a secret weapon in our compliance arsenal. No more sweating over SEC 17a-3 and 17a-4—Intradyn's got it handled effortlessly. With it, we can automatically archive all email records, comply with FINRA, SEC, FFIEC, FCA, and SOX regulations, satisfy eDiscovery requests, easily redact sensitive information from archived emails, automate a litigation hold across one or more email addresses, and instantly administer policies, user access, and connections to mail servers. The perks? First off, it's as user-friendly as they come. Navigating through the platform feels like a walk in the park, even for us finance folks. And talk about customization—it's like having a tailor for your email archiving needs. You call the shots on retention policies. Budget-conscious? You're in luck. Intradyn's pricing doesn't give our CFO a heart attack, which is pretty rare in our industry. Intradyn’s Email Archiver offers a predictable cost structure and the best total cost of ownership in the financial email archiving market, regardless of your firm's size. Plus, the implementation process is smoother than a fresh espresso shot—minimal disruptions, maximum efficiency. But here's the real kicker: their customer support. It's not just support; it's like having a lifeline when you're in a tight spot. They're there, no questions asked.

Cons

  • Our experience with Intradyn Email Archiver has been overwhelmingly positive. However, there is room for improvement, particularly in the reporting features. We believe that enhancing the reporting and analytics tools within the platform could provide us with deeper insights into our archived data. It's important to emphasize that our overall satisfaction with Intradyn Email Archiver remains high. These suggestions for improvement are aimed at further enhancing an already exceptional tool to better meet our evolving needs.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intradyn
Founded: 2001
United States
www.intradyn.com

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/email-management-software/

Alternatives

Alternatives

VisNetic MailFlow

VisNetic MailFlow

Deerfield Communications
Canit-Archiver

Canit-Archiver

Roaring Penguin Software
Aid4Mail

Aid4Mail

Fookes Software Ltd

Categories

Archiving Supported
eDiscovery Supported
Email Archiving Supported
Email Backup Supported
Email Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Archiving Features

Access Control Supported
Data Deduplication Supported
Document Management Not Supported
eDiscovery Supported
Email Archiving Supported
Multimedia Archiving Supported
Retention Management Supported
Storage Management Supported
Version Control Supported
Web Archiving Supported

Email Archiving Features

Access Control Supported
Backup Management Supported
Compliance Management Supported
Data Deduplication Supported
Data Export Supported
eDiscovery Supported
Encryption Supported
Retention Management Supported
Storage Management Supported
Threat Protection Not Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Integrations

Google Vault Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Exchange Supported
MyRepChat Supported
eGain Knowledge+AI Not Supported

Integrations

Google Vault Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
MyRepChat Not Supported
eGain Knowledge+AI Supported
Claim Intradyn and update features and information
Claim Intradyn and update features and information
Claim eGain Mail and update features and information
Claim eGain Mail and update features and information