ICO Police RMS

ICO Police RMS

ICO Technologies
Spillman Flex Records

Spillman Flex Records

Motorola Solutions
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About

A fully integrated module that provides complete management of your public security service operations. A comprehensive tool that covers multiple interventions and accompanies you at all times. Reports management and tracking. Government’s standards. Incident scene recreation. Injuries. Witnesses, sketches, etc.

About

Thousands of agencies nationwide rely on the integrated records management Spillman Flex offers. Utilizing a centralized, single-source database, Flex gets your agency the insight you need quickly and accurately through integrated police records management software. Save time during initial data entry and ensure that information is accurate and up-to-date throughout the investigation and reporting processes. Using Spillman Flex Records, you can eliminate duplicate records and messy databases by having all record types such as name, vehicle, property or incident stored in one central location. Remove the burden of logging into multiple platforms to enter the same information multiple times, saving your team critical time along the way.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Police departments in need of a system to facilitate their operational processes

Audience

Companies searching for an advanced Law Enforcement solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Unfortunately, from the very beginning of the role out of this system to our agency, there was very little positive to write about. It comes on (most of the time) and as I told my boss, at least we are getting successful prosecutions out of it... although we did that with handwritten reports as well.

Cons

  • For starters, the entire system looks like it is 40 years old. Everything from the layout, to the printed reports (which look like they came right off an electric typewriter) to the default fonts look antiquated compared to any modern RMS. Abbreviations and codes seem like something a 9th grader would make up. (FACIR = Forensic Image Request; MJERA = Marijuana Eradication; etc...) These issues aside, the need to bounce from screen to screen from the "Incident page" to the actual case management screen is not just confusing, but an absolute waste of time. Not to mention, the time it takes to complete the data entry, identify involvements, add evidence, etc.. has more than doubled since transitioning to Spillman. And of course, lets not forget to mention, there is no way to track undercover funds, no informant files, and routing cases back and forth (or as they call it the "Approval Status" even when nothing needs to be approved, it is literally who the case is with at any given time) is borderline insanity. The only people who feel transitioning to Spillman was a good idea is the midlevel management who sold the executive leadership on it. Not a single end user I've spoken to thinks it was a good decision.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ICO Technologies
Founded: 2001
Canada
icosolutions.com/en/software/ico-police-rms/

Company Information

Motorola Solutions
Founded: 2011
United States
www.motorolasolutions.com/en_us/products/command-center-software/records-and-evidence-management.html

Alternatives

Alternatives

A.L.E.I.R.

A.L.E.I.R.

Automated Police Systems
EIS/RMS-2

EIS/RMS-2

Executive Information Services
CIS Records Management System

CIS Records Management System

Computer Information Systems
Southern Software RMS

Southern Software RMS

Southern Software
PoliSys

PoliSys

Enforsys
APSS Enforcer

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)

Categories

Categories

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Supported
Scheduling Supported

Integrations

LegalEdge Not Supported

Integrations

LegalEdge Supported
Claim ICO Police RMS and update features and information
Claim ICO Police RMS and update features and information
Claim Spillman Flex Records and update features and information
Claim Spillman Flex Records and update features and information