Related Products
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About
HintEd allows to onboard new employees into their digital platforms in just 1 day without even leaving their workplaces for training with the help of interactive on-screen guides. HintEd is the no-code tool: plugins, stand-alone windows applications, and SDKs for creating interactive in-app walkthroughs (hints, popups, tooltips) for enterprise applications: web and desktop. We help companies to reduce training costs by 2 times, boost employee and customer onboarding, and cut support costs by 70%. HintEd is the substitution of User handbooks, face-to-face training, and video guides and the ideal solution for SMBs and Enterprises willing to automate software training and user/customer support.
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About
Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies starting from 300 employees willing to make employee training and onboarding 2x faster, reduce support costs by up to 80%, and boost customer onboarding.
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Audience
While we focus on the enterprise market, our solution is still available to SMBs. Large organizations work with us to maximize digital adoption for both internal- and external-facing applications.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingWe offer custom pricing plans for companies starting from 300 employees. All our plans include unlimited on-screen guides, a dedicated customer success manager, SLA. Enterprise Plan also includes fully on-premises installation (if needed), dedicated support team, and various customizations.
Free Version
Not Supported
Free Trial
Supported
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PricingWe offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHintEd
Founded: 2018
Russia
hinted.me
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Company InformationUserlane
Founded: 2015
Germany
www.userlane.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Onboarding Features
Course Management
Supported
Document Management
Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Not Supported
Electronic Signature
Not Supported
Employee Handbook
Supported
Employee Portal
Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Self Service Portal
Supported
Task Management
Not Supported
Tax Forms
Not Supported
Training Management
Supported
Training Features
Academic / Education
Supported
Asynchronous Learning
Not Supported
Blended Learning
Supported
Built-In Course Authoring
Supported
Built-in LMS
Not Supported
Certification Management
Not Supported
Corporate / Business
Supported
eCommerce
Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Supported
Synchronous Learning
Supported
Training Companies
Supported
eLearning Authoring Tools Features
Content Import / Export
Supported
Course Publishing
Supported
Gamification
Supported
Instructor-Led Courses
Not Supported
Interactive Content
Supported
PowerPoint Conversion
Not Supported
Self-Paced Courses
Supported
Storyboarding
Not Supported
Template Management
Not Supported
Test / Quiz Creation
Not Supported
Video Management
Not Supported
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Onboarding Features
Course Management
Supported
Document Management
Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Not Supported
Electronic Signature
Not Supported
Employee Handbook
Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Self Service Portal
Supported
Task Management
Supported
Tax Forms
Not Supported
Training Management
Supported
Training Features
Academic / Education
Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Not Supported
Certification Management
Not Supported
Corporate / Business
Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Supported
Training Companies
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
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Integrations
Confluence
Supported
Jira
Supported
Microsoft Dynamics 365
Supported
Creatio
Supported
Freshdesk
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira Service Management
Not Supported
Microsoft 365
Supported
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Integrations
Confluence
Supported
Jira
Supported
Microsoft Dynamics 365
Supported
Creatio
Not Supported
Freshdesk
Supported
Google Analytics
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira Service Management
Supported
Microsoft 365
Not Supported
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