Gupshup vs. Smartloop Comparison


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About Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services	About Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a Conversational Messaging, Conversational AI, Customer Support and CPaaS solutions	Audience Organizations that want a powerful chatbot
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 Usage based pricing Free Version Supported Free Trial Supported	Pricing $10 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Gupshup Founded: 2004 United States www.gupshup.io	Company Information Smartloop Founded: 2016 United States smartloop.ai/
Alternatives SMS Gateway Center	Alternatives Landbot.io Landbot
Chat Mitra	Amplify.ai
GetGabs	Charles
Infobip	LimeChat
Bird View All	SmatBot ByteQuark View All
Categories Chat SDK & API Supported Chatbot Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Conversational AI Supported Conversational Marketing Supported WhatsApp Marketing Supported	Categories Chatbot Supported Conversational AI Supported
Chatbot Features Call to Action Supported Context and Coherence Supported Human Takeover Supported Inline Media / Videos Supported Machine Learning Supported Natural Language Processing Supported Payment Integration Supported Prediction Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Supported Social Media Integration Supported Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Not Supported Show More Features Conversational Marketing Features Appointment Scheduling Supported Audience Segmentation Not Supported Chatbot Supported Email Automation Not Supported Group Messaging Not Supported Human Handover Supported Lead Distribution Not Supported Lead Qualification Supported Mobile Messaging Supported Multi-Channel Communication Supported Product Recommendations Not Supported Video Chat Not Supported WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Not Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported	Chatbot Features Call to Action Not Supported Context and Coherence Not Supported Human Takeover Not Supported Inline Media / Videos Not Supported Machine Learning Not Supported Natural Language Processing Supported Payment Integration Not Supported Prediction Not Supported Ready-made Templates Not Supported Reporting / Analytics Supported Sentiment Analysis Supported Social Media Integration Not Supported Conversational AI Features Code-free Development Supported Contextual Guidance Not Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Not Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Not Supported Sentiment Analysis Not Supported Speech Recognition Supported Speech Synthesis Not Supported Virtual Assistant Supported
Integrations Stackreaction Supported BoldDesk Supported BytePhase Supported CampX Supported Dashbot Not Supported Freshchat Not Supported Freshdesk Not Supported Fyno Supported KonnectzIT Supported Kylas Supported PubNub Supported Quickwork Supported Raven Supported Salesforce Supported Sell.Do Supported SuprSend Supported Swift AMS Supported Tookan Supported Truto Supported Show More Integrations View All 16 Integrations	Integrations Stackreaction Supported BoldDesk Not Supported BytePhase Not Supported CampX Not Supported Dashbot Supported Freshchat Supported Freshdesk Supported Fyno Not Supported KonnectzIT Not Supported Kylas Not Supported PubNub Not Supported Quickwork Not Supported Raven Not Supported Salesforce Not Supported Sell.Do Not Supported SuprSend Not Supported Swift AMS Not Supported Tookan Not Supported Truto Not Supported Show More Integrations View All 4 Integrations
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