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About

FRONTSTEPS is a connected community management ecosystem designed for HOAs, condominium associations, and management teams. It brings together accounting, online payments, resident communication, violations tracking, architectural review, work orders, document management, and reporting through an integrated suite of solutions that work seamlessly together. The platform enhances operational efficiency, improves transparency between boards and residents, and streamlines day-to-day workflows with secure portals, automation tools, and role-based access controls. With the addition of ALLi, an AI-powered in-browser assistant, FRONTSTEPS helps teams reduce manual work, surface insights, and turn tasks into action—directly within their workflow.

About

HOA Hub is all-in-one management, continuity, and community software for self-managed HOAs, POAs, condos, co-ops, and neighborhood associations. Built for volunteer boards tired of running their community out of Gmail, Google Drive, and spreadsheets, it centralizes resident management, events, ticketing, document storage with AI-powered search (EasyAsk), surveys, billing and dues, accounting, communications, and a fully customizable public-facing community website with optional custom domain. As the first HOA Relationship Management (HRM) platform, HOA Hub goes beyond administration. Every feature serves both the board and residents — turning tickets into a direct line to leadership, documents into searchable knowledge that survives board turnover, and events into ways neighbors actually connect. Pricing starts at 25 units, with flat-rate tiers through 500 units and per-unit pricing above. Monthly or annual subscriptions (10% off annual).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Association management companies, community association managers, and HOA boards

Audience

Homeowners associations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$35/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • FRONTSTEPS delivers one of the most comprehensive and thoughtfully built ecosystems in the HOA industry. Community management is complex by nature, with layers of financials, communications, architectural review, compliance, and homeowner engagement all needing to work together seamlessly. FRONTSTEPS truly understands that complexity and has built a connected platform designed to support the full operational architecture of associations and management companies. What sets FRONTSTEPS apart is the way its solutions work together as an integrated ecosystem rather than a collection of disconnected tools. From accounting and payments to homeowner communication and board management, everything is built to streamline operations while fostering stronger, more connected communities. The platform is scalable, intuitive, and designed specifically for the real-world challenges of HOA management.

Cons

  • One area for improvement would be speed of innovation and feature rollouts. In an industry where technology, especially AI, is evolving rapidly, moving faster would be ideal. That said, given the complexity of the HOA ecosystem and the need for stability and accuracy, it is understandable that thoughtful development can take time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FRONTSTEPS
United States
frontsteps.com

Company Information

HOA Hub
Founded: 2023
United States
www.hoahub.app

Alternatives

Alternatives

Community Works

Community Works

Community Works HOA
Neigbrs by Vinteum

Neigbrs by Vinteum

Vinteum Software
OwnerGo

OwnerGo

Shipplicity

Categories

HOA Supported
Real Estate Agency Supported

Categories

HOA Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Not Supported
Website Management Supported
Work Order Management Not Supported

HOA Features

Calendar Management Supported
Committee Management Not Supported
Document Management Supported
Event Management Supported
Member Communities Not Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Integrations

Stripe Not Supported

Integrations

Stripe Supported
Claim FRONTSTEPS and update features and information
Claim FRONTSTEPS and update features and information
Claim HOA Hub and update features and information
Claim HOA Hub and update features and information