Related Products
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About
Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp.
It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows.
We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.
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About
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains.
Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution.
Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams
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Audience
eCommerce sellers interested in a powerful customer support and help desk solution specifically built for ecommerce
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$70/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
Free
Standard Plans (per agent per month):
Essential – $39 - Basic support foundation with centralised inbox, live chat & automated workflows. Growth – $89 - Adds CSAT surveys, performance metrics, data migrations & more marketplaces. Professional – $119 - Includes advanced reporting, custom roles, API access, onboarding & security. Enterprise – Custom pricing - Tailored for large teams with unlimited stores, dedicated support & workflows.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFlowcart
Founded: 2020
United States
flowcart.ai/
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Company InformationeDesk
Founded: 2012
Ireland
www.edesk.com
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Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Magento
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
AfterShip
Not Supported
Aircall
Not Supported
Amazon
Not Supported
Cdiscount
Not Supported
ChannelAdvisor
Not Supported
ChannelEngine
Not Supported
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Integrations
Magento
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
AfterShip
Supported
Aircall
Supported
Amazon
Supported
Cdiscount
Supported
ChannelAdvisor
Supported
ChannelEngine
Supported
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