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About

Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.

About

Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams

Audience

For online stores and etraders looking for e-commerce customer service plus software

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$70/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flowcart
Founded: 2020
United States
flowcart.ai/

Company Information

ROBIN
Founded: 2011
Netherlands
www.robinhq.com

Alternatives

Alternatives

Flexwhere

Flexwhere

Dutchview
LiveChat

LiveChat

LiveChat Software
Ochatbot

Ochatbot

Ometrics

Categories

Categories

Co-Browsing Supported
Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

ERPNext Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
M-PESA Supported
Magento Supported
Odoo Supported
Paystack Supported
Peach Payments Supported
Razorpay Supported
SAP ERP Supported
Shopify Supported
Stripe Supported
Voyced Not Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Zoho CRM Supported

Integrations

ERPNext Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
M-PESA Not Supported
Magento Not Supported
Odoo Not Supported
Paystack Not Supported
Peach Payments Not Supported
Razorpay Not Supported
SAP ERP Not Supported
Shopify Not Supported
Stripe Not Supported
Voyced Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Not Supported
Zoho CRM Not Supported
Claim Flowcart and update features and information
Claim Flowcart and update features and information
Claim ROBIN and update features and information
Claim ROBIN and update features and information