+
+

Related Products

  • MikMak
    85 Ratings
    Visit Website
  • Odoo
    1,714 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • Convesio
    63 Ratings
    Visit Website
  • Admiral
    73 Ratings
    Visit Website
  • Hightouch
    484 Ratings
    Visit Website
  • ONLYOFFICE Docs
    715 Ratings
    Visit Website
  • sellerboard
    282 Ratings
    Visit Website
  • MRPeasy
    252 Ratings
    Visit Website

About

Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.

About

Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams

Audience

Olark Live Chat is perfectly suitable for small and mid-sized businesses in different verticals such as eCommerce, retail, SaaS, education, and more.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$70/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Olark helps in boosting our productivity. It provides live chat platform which helps in building strong relationships with our customers. Using live chat we can instantly response to our customers issue which ultimately converts into profit. Allows real time chat process. Very easy to use and customisable software. Stylish chat box. Good interface for sorting and searching anything.
  • #1- It provides no delay live chat customer support to establish. #2- Chat waiting room tells the exact number of Que. #3- Help to keep customer data records of supports and doubts.

Cons

  • Very easy to setup. Customer support are very responsive. Good software. No cons.
  • #1- We had an overall great experience with it. Nothing I disliked about it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Flowcart
Founded: 2020
United States
flowcart.ai/

Company Information

Olark
Founded: 2009
United States
www.olark.com

Alternatives

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
LiveChat

LiveChat

LiveChat Software
Ochatbot

Ochatbot

Ometrics
LiveChat

LiveChat

LiveChat Software

Categories

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Shopify Supported
WordPress Supported
Chatdesk Not Supported
Coevera Not Supported
Desktop.com Not Supported
Document360 Not Supported
Freshpaint Not Supported
Mailchimp Not Supported
Maple CRM Not Supported
Median Cobrowse Not Supported
OnPrintShop Not Supported
Open eLMS Not Supported
Routee Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Shift Not Supported
Sugar Sell Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Shopify Supported
WordPress Supported
Chatdesk Supported
Coevera Supported
Desktop.com Supported
Document360 Supported
Freshpaint Supported
Mailchimp Supported
Maple CRM Supported
Median Cobrowse Supported
OnPrintShop Supported
Open eLMS Supported
Routee Supported
Salesforce Marketing Cloud Account Engagement Supported
Shift Supported
Sugar Sell Supported
Claim Flowcart and update features and information
Claim Flowcart and update features and information
Claim Olark and update features and information
Claim Olark and update features and information