Files.com vs. LogMeIn Pro Comparison


Files.com	LogMeIn Pro GoTo	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		About LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Not Supported Free Trial Supported		Pricing $30 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely		Pros & Cons from Real Users Pros As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably. Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support. Cons The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity. Support was slow to respond due to overwhelming requests due to new customers.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Files.com Founded: 2007 United States files.com		Company Information GoTo Founded: 2003 United States www.logmein.com/products/pro
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Categories Cloud Storage Supported EDI Supported Encryption Supported File Sharing Supported File Sync Supported File Transfer Protocol (FTP) Supported FTP Clients Supported Hybrid Cloud Storage Supported Managed File Transfer (MFT) Supported Object Storage Supported Secure File Transfer Supported		Categories Identity Management Supported IT Asset Management Supported IT Management Supported Network Security Supported Remote Desktop Supported Remote Support Supported
Show More Features Cloud Storage Features Access Control Supported Archiving & Retention Supported Backup Supported Data Migration Supported Data Synchronization Supported Encryption Supported File Sharing Supported Version Control Not Supported EDI Features Archiving & Retention Supported AS2 Applications Not Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Not Supported Data Format Translator Not Supported Flexible Licensing Supported Full Logging Not Supported Labeling Not Supported File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported Managed File Transfer (MFT) Features API Integration Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Supported		Show More Features IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Not Supported Remote Access Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Supported Identity Management Features Access Certification Not Supported Compliance Management Not Supported Multifactor Authentication Not Supported Password Management Supported Privileged Account Management Not Supported Self-Service Access Request Not Supported Single Sign On Not Supported User Activity Monitoring Not Supported User Provisioning Not Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Supported Intrusion Detection System Supported Threat Response Not Supported VPN Supported Vulnerability Scanning Not Supported Remote Desktop Features Chat Not Supported Cross-Platform Access Supported File Transfer Not Supported Group View Not Supported Mobile Device Access Supported Multi Monitor Support Not Supported Record Remote Sessions Not Supported Remote Print Not Supported Remote Wake Not Supported User Management Supported Remote Support Features Diagnostic Tools Not Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Not Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Supported
Integrations AS2 Gateway Supported Active Directory Supported Amazon Web Services (AWS) Supported Backblaze Supported Boomi Supported Box Supported Cloudflare Supported Google Drive Supported Microsoft Entra Supported Microsoft Entra ID Supported Microsoft OneDrive Supported Okta Supported OneLogin Supported Python Supported Ruby Supported SSOJet Supported Teamstack Not Supported Terraform Supported Wasabi Supported Zapier Supported Show More Integrations View All 40 Integrations		Integrations AS2 Gateway Not Supported Active Directory Not Supported Amazon Web Services (AWS) Not Supported Backblaze Not Supported Boomi Not Supported Box Not Supported Cloudflare Not Supported Google Drive Not Supported Microsoft Entra Not Supported Microsoft Entra ID Not Supported Microsoft OneDrive Not Supported Okta Not Supported OneLogin Not Supported Python Not Supported Ruby Not Supported SSOJet Not Supported Teamstack Supported Terraform Not Supported Wasabi Not Supported Zapier Not Supported Show More Integrations View All 3 Integrations
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