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About

Extend helps merchants generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Merchants receive a portion of each Extend protection plan sale, which goes straight to your bottom line. Our plans are built for your customers, protecting them from events like mechanical failure and accidental damage. Simple claim filing, with over 98% of Extend claims being resolved in 90 seconds or less, turning frowns upside down. Turn potential detractors into long-term brand advocates and repeat buyers with fast and easy claim resolution. Understand performance while our data scientists and marketing experts optimize Extend offers to drive more revenue. Extend protection plans are trusted by hundreds of merchant partners to deliver positive customer experiences and increased margins.

About

WarrantyHub is modern warranty management software built for TPAs, home warranty companies, residential/commercial construction, and manufacturers — all from one platform. Manage the full warranty lifecycle: contract administration, claims processing, customer portal, dealer networks, analytics, and reporting. Purpose-built for B2B warranty operations, not retrofitted from generic service software. Key differentiators: • 30-60 day implementation (vs. 6-12 months for enterprise alternatives) • White-glove onboarding and dedicated support • Transparent pricing, no long-term contracts • $1B+ in contracts managed on the platform • 5.0/5.0 on Capterra (verified reviews) Serving home warranty companies, TPAs, extended warranty providers, automotive dealers, residential/commercial construction, and manufacturers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants in need of a platform to offer extended warranties and protection plans

Audience

Warranty administrators, TPAs, home warranty companies, homebuilders, manufacturers, automotive dealers, F&I managers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$500/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • They answer the phone when you call though they do not resolve the issues. They have an easy website to file claims.

Cons

  • I am writing to formally express my dissatisfaction with the handling of my claim and order related to [Order Number] and the associated shipping warranty. Despite my repeated attempts to resolve this matter, I have not received the chipping protection I ordered, and the claim I filed has been denied multiple times without clear justification or verification. To summarize: I placed an order for chipping protection, which did not arrive. I filed a claim for the missing item and purchased a shipping warranty to cover this situation. I filed the following claims for the missing protection: April 20, 2025 April 25, 2025 May 2, 2025 May 8, 2025 Each time I submitted a claim, I received a different reason for the denial without any clear explanation or validation. Furthermore, I was asked to provide a police report, which I completed and submitted. However, the claim was still closed with the stated reason that they "could not confirm" the issue, despite the required documentation being provided.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Extend
Founded: 2019
United States
www.extend.com

Company Information

WarrantyHub
Founded: 2020
United States
warrantyhub.com

Alternatives

Alternatives

Assurant APEX

Assurant APEX

Assurant
Intelli Warranty

Intelli Warranty

Intellinet Systems
Kayna

Kayna

Kayna Innovation
Evia WMS

Evia WMS

Evia Information Systems

Categories

Categories

Integrations

BigCommerce Supported
Canopy Supported
Magento Supported
NetSuite Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
WooCommerce Supported

Integrations

BigCommerce Not Supported
Canopy Not Supported
Magento Not Supported
NetSuite Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
WooCommerce Not Supported
Claim Extend and update features and information
Claim Extend and update features and information
Claim WarrantyHub and update features and information
Claim WarrantyHub and update features and information