Expo Pass vs. Pathable Comparison


Expo Pass	Pathable Pathable, Inc.	+	+
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About At Expo Pass, we make all kinds of events all kinds of easy with our event technology platform. Our future-thinking technologies give organizers the tools to plan, track, and host any kind of event, for in-person, virtual, and hybrid. And our intuitive products are designed so organizers can hit the ground running. That doesn’t mean we’re ever out of reach though. From day one, we pair each client with a dedicated Event Success Manager. This is really just our way of saying, “We know you got this. But we’re always here if you need anything.” We get that events are more than just technology. Events are about people. And we’ve helped millions of people connect, talk, laugh, and think… Say hi anytime. Features: On-demand Badge Printing/Check-In Lead Retrieval Event Registration Virtual Events Attendance Tracking Event App	About Easily plan, promote, and host your next upcoming event. Pathable is the leading provider of event communication websites and mobile apps for virtual, hybrid, and in-person events. Our intuitive platform solutions inspire meaningful engagement, boost attendee satisfaction, and increase revenue. We seamlessly connect each community of attendees, speakers, exhibitors, and sponsors while measuring engagement every step of the way. Pathable specializes in powering corporate conferences, trade shows, association and educational events and meetings, and networking events. Pathable's virtual event platform experience includes virtual & hybrid video streaming, meeting scheduling, virtual trade show capabilities, on-demand communication, gamification and social engagement, real-time metrics & lead retrieval, and website & mobile app solutions.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Event Organizers looking for a flexible all-in-one event platform for In-Person, Virtual, and Hybrid Events. Features include; Badge Printing/Check-In, Lead Retrieval, Event Registration, Virtual Event Experience, Mobile Event App, Attendance Tracking, and more!	Audience Corporations, Associations, Educational and Government Events and Meetings, and Networking Events
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Contact us for details! Free Version Not Supported Free Trial Not Supported	Pricing $15,000 for small events Starting at $15,000 for small events Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros 1. Mobile App & web layout is great. 2. Speaker page layout is great. 3. Exhibitor Lead Retrieval. 4. Badge scanning is wonderful. 5. Registration (and support) is spot-on!! I LOVED the customer service team within Expo Pass! I had ONE event manager from the time the contract was signed until the end of my event, and Tom was phenomenal and we hope to have him again next year after re-signing with Expo Pass! We had any question answered quickly and efficiently. If there was ever a day where Tom was unavailable or out of the office and I had a question, another team member would take over and answer in his absence, which made for such a seamless support team. The products for check in (ipads/printers) were easy to set up if you followed the step by step instructions! The check in process for attendees was seamless and they were all left saying "that's it??" We enjoyed the features of the app being able to provide exhibitor information, breakout presenter info/bios and add their session content for all attendees to access. Ease of use, badge printing is quick and efficient. Lead retrieval works well. Art and machines are great. Helpful staff. ExpoPass is literally plug and play! When there are about 750 other things you need to set up for an event, the ease of setting up registration makes SUCH a difference! I've been using ExpoPass for about a year, and after my first event, felt completely comfortable setting everything up on my own! We use the platform a little differently from how it is recommended (we still check in our attendees!), but I have seen even our mostly boomer crowd pull a tablet around and check themselves in if it's busy! It's really that easy! Ease of use for the attendee. No emails to fumble through. No QR codes to Scan. Just Type your name and PRINT! It doesn't get any easier than THIS. Cons 1. No options for "add-on" pricing in Registration (i.e. if an Exhibitor wants to purchase an add-on for their level of registration). 2. No virtual attendee attendance accountability. 3. Switching between Expo Pass "Classic" and "Web" can get a little confusing. 4. No place on mobile app for area to upload venue map. The only constructive feedback we provided the team was the day of, during registration, we had several attendees who had to change their emails addresses from what was utilized at registration. This caused a weird glitch when using/sending the magic link. The team was notified and aware of the issue and are currently working to rectify so it is not duplicated. This glitch made it difficult not having a point person we could call directly to speak to, as just emailing someone for help was not efficient and caused a disruption when it came time for attendees to actually attend sessions but couldn't access due to the app. Having a direct person on call that day to rectify would have been more efficient and effective I believe. Web interface for stats is a little hard to use, not user friendly. We have to get some training on this. A hard line is recommended, which is an extra cost at venues, but all in all, it's worth it to KNOW your registration is going to work. Only downside is the badge thickness - the holes where the clamps are could be thicker.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Expo Pass Founded: 2015 United States www.expopass.com	Company Information Pathable, Inc. Founded: 2008 United States pathable.com
Alternatives YesEvents	Alternatives Expo Pass
vFairs	Digitell
GTR Personify	Eventdex
High Attendance	Results at Hand
Whova View All	Cvent Event Management Cvent View All
Categories Event Check In Supported Event Management Supported Lead Retrieval Supported Mobile Event Supported Registration Supported Virtual Event Platforms Supported	Categories Event Management Supported Lead Retrieval Supported Trade Show Management Supported
Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported Show More Features Event Check In Features Attendee Segmentation Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Not Supported Lead Capture Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Mobile Event Features Abstract / Papers Management Not Supported Application Development Not Supported Attendee Profiles Supported Digital Agenda Supported Event Maps Supported Gamification Not Supported Mobile Check-in Not Supported Multi-Event Supported Networking Supported One-to-One Messaging Not Supported Real-time Notifications / Updates Supported Social Media Integration Not Supported Speaker Profiles Supported Sponsor Pages Supported Surveys / Polls Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Not Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Not Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported Virtual Event Platforms Features Alerts/Notifications Supported Attendee Management Supported Customizable Branding Supported Event Management Supported File Sharing Supported Lead Capture Supported Live Audio/Video Chat Supported Live Text Chat Supported Mobile Access Supported Moderation Supported Pre-made Templates Supported Presentation Tools Not Supported Q&A Supported Reporting/Analytics Supported Social Media Promotion Not Supported Surveys/Polls Not Supported Virtual Booths Supported Virtual Lobby Supported	Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Not Supported Volunteer Management Supported Weddings / Parties Not Supported
Integrations Cisco Webex Supported Eventbrite Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported IBM Video Streaming Supported Interprefy Not Supported Resi Not Supported Salesforce Not Supported Vimeo Supported YourMembership Not Supported Zapier Supported Zoom Supported i4a Not Supported Show More Integrations View All 5 Integrations	Integrations Cisco Webex Not Supported Eventbrite Supported HubSpot CRM Supported HubSpot Customer Platform Supported IBM Video Streaming Not Supported Interprefy Supported Resi Supported Salesforce Supported Vimeo Not Supported YourMembership Supported Zapier Not Supported Zoom Not Supported i4a Supported Show More Integrations View All 9 Integrations
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