SharedBox

SharedBox

Everygood
+
+

Related Products

  • ActiveBatch Workload Automation
    375 Ratings
    Visit Website
  • Freshservice
    2,139 Ratings
    Visit Website
  • WiseStamp
    734 Ratings
    Visit Website
  • Monk
    7 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • BrandMail
    327 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • InboxAlly
    135 Ratings
    Visit Website
  • Letsignit
    272 Ratings
    Visit Website
  • CloudFiler
    19 Ratings
    Visit Website

About

Organizations use EmailAnalytics to gain visibility & unlock a goldmine of insights from daily email activity. Private and secure, with no workflow changes, and no software to install. See how many emails your team sends and receives every day. See how many people your team corresponds with, and the number of spam emails they receive. Drill down any metric or figure by clicking on it to see a list of every individual email included in the calculation. See how many emails your team sends and receives for each day of the week. See how many emails your team sends and receives for each label or folder within Gmail and Outlook. We give you your “actual” response time, which tells you the real-life time it takes to respond to emails, as well as your “work hours” response time, which only counts time during your set work hours. We only count emails that you actually respond to. Add your team’s email accounts and compare email activity.

About

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members. SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a solution to track and visualize their sales team’s email activity

Audience

Organizations that want a shared inbox and help desk tool built on Slack

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$19.00/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • #1- SharedBox also supports Slack app integrations. #2- Very convenient to respond to inbound emails. #3- Simple to integrate and implement. #4- It Supports Gmail, outlook, own domain emails and many services.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EmailAnalytics
United States
emailanalytics.com

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Alternatives

Alternatives

Mutant Mail

Mutant Mail

Fresent
Boomerang

Boomerang

Baydin

Categories

Email Management Supported
SLA Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Google Analytics Supported
Google Cloud Platform Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Excel Supported
Slack Not Supported
X (Twitter) Not Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Google Analytics Not Supported
Google Cloud Platform Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Excel Not Supported
Slack Supported
X (Twitter) Supported
Claim EmailAnalytics and update features and information
Claim EmailAnalytics and update features and information
Claim SharedBox and update features and information
Claim SharedBox and update features and information