Related Products
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About
EasyChannel is a complete multichannel ecommerce platform designed for online sellers. It features a range of multi-channel selling tools that enable sellers to list and sell on multiple platforms, allowing them to diversify and grow their ecommerce business. A multichannel listing software packed with smart AI ecommerce tools, it enables sellers to create and publish optimized listings on multiple selling channels, including marketplaces, webstores, and social media platforms. EasyChannel also has built-in multichannel inventory management and multichannel order management platforms, so sellers can easily manage their cross-channel inventory and multi-channel orders from one place. Finally, an optional ecommerce helpdesk for managing multiple communication channels simplifies and unifies multi-channel customer service, making growth not only more accessible, but infinitely more manageable.
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About
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management.
ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Ecommerce owners
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Audience
Online sellers interested in a powerful ecommerce help desk solution
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$39.90
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEasyChannel
Founded: 2024
Israel
www.easychannel.com
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Company InformationReplyDesk
Founded: 2020
Israel
replydesk.com
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Categories |
Categories |
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Integrations
Amazon
Supported
Etsy
Supported
Instagram
Supported
Shopify
Supported
eBay
Supported
Axis LMS
Supported
BigCommerce
Supported
Facebook
Supported
TikTok
Supported
Walmart
Supported
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Integrations
Amazon
Supported
Etsy
Supported
Instagram
Supported
Shopify
Supported
eBay
Supported
Axis LMS
Not Supported
BigCommerce
Not Supported
Facebook
Not Supported
TikTok
Not Supported
Walmart
Not Supported
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