EDAMS Billing & Customer InformationHydro-Comp Enterprises
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Orbit CMBCentral Service Association
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Related Products
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About
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
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About
Whether you provide one utility service or many services, Orbit Customer Management and Billing allows you to access, manage and maintain all of your customer information in one central location. Your team can easily track customer usage, billing rates, deposits, service orders, collections, customer contacts, and account history and can manage your billing processes more efficiently. Manages all major customer-related business processes and services with one product. Integrates fully with Orbit Dynamic Financial Management to improve accounting accuracy and efficiency. Scales easily for a number of customers and services.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a CRM solution to improve their business operations
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Audience
Utility Billing software for businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHydro-Comp Enterprises
Founded: 1986
Cyprus
edams.com/products/billing-customer-services/
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Company InformationCentral Service Association
Founded: 1937
United States
www.csa1.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Not Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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