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About

Drip is a world-class, feature-rich marketing automation, ecommerce CRM, and email platform for marketers and businesses looking to get to know their customers at scale. Drip offers a host of features to help marketers see their customers in full color. This includes tracking tools, automated workflows, multichannel marketing, prebuilt campaigns, one-off emails, content customization and segmentation, analytics and reporting, and more. It also natively integrates with leading marketing tools.

About

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is the tool of choice to optimize B2B Marketing automation, without need the need of complicated IT or Development assistance. The platform is designed to help users drive high-quality leads and maintain a full pipeline to help maximize profits. The feature-rich interface offers tools for Analytics, ROI Tracking, Campaign Segmentation, Channel Management, Drip Campaigns, Landing Pages, Web Forms, Lead Management, Nurturing, & Scoring, Multivariate Testing, Search & Social Marketing, and Website Visitor Tracking. Build lasting relationships with customers through scaled, personalized outreach, while aligning with sales and service. Build dynamic and personalized emails and landing pages with clicks, not code. Give reps full visibility into prospect engagement and seamlessly pass along leads.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS, consultants, agencies, ecommerce companies, professional bloggers, small to medium size businesses, ebook and online course authors.

Audience

Marketers, supporting the needs of B2B organizations of every size and any industry.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
Starter - Free
Basic - $41 per month
Pro - $83 per month
Enterprise - price upon request
Free Version Supported
Free Trial Supported

Pricing

$1000.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.2 / 5
support 4.1 / 5

Pros & Cons from Real Users

Pros

  • There are many features I loved, but the topmost feature I liked is personalized marketing. It creates head-turner and catchy marketing content that everyone loves. Drag and drop to build a custom layout. The UI/UX is very appealing in my opinion. Its report and insight give the best overview of user interest.
  • Detailed behavioral patterns can be programmed into your automated response system. This software provides more functions than other automated email providers. Great for ecom businesses.
  • Their good design made it easy to find the features I was looking for. For beginners and advanced marketing people.
  • Very cost effective and sets up good automations that can be triggered when the timing is right for the consumer.

Cons

  • Overall, drip is a great tool but sometimes the email gets falls into the spam folder.
  • Specific to email and text response for ecom business. If you provide services through website it’s better to go with a software specific to your business.
  • The only thing I had to spend time learning was to improve my knowledge about behavioural actions. Another thing I don't like is that it's just another specialty software to add to the stack.
  • There's nothing that I really dislike about it.

Pros & Cons from Real Users

Pros

  • Salesforce Marketing Cloud Account Engagement becomes more effective when you are using with Salesforce sales tool. It has a simple and responsive interface. Its drip campaign feature really performs well. Easy to change email templates. Its user analytics gives every point of data.
  • Salesforce Marketing Cloud Account Engagement handles itself in the same way that other bulk email back-office services do, by implementing contact lists that can be selected at your convenience before sending. We like this because it makes us feel familiar with the system and helps us to orient ourselves during each campaign.
  • In my company, Salesforce Marketing Cloud Account Engagement is one of the main advertising automation tools. We organize campaigns with Salesforce Marketing Cloud Account Engagement, sending emails instantly to potential customers as well as customers. It is generally used by the advertising and marketing team, however, as a salesperson, I use Salesforce Marketing Cloud Account Engagement to see when emails are being sent to potential customers, who opened emails, clicked on emails, downloaded and installed forms, etc. . It is useful to recognize what task occurred at a particular prospect before connecting.
  • I like that Salesforce Marketing Cloud Account Engagement is seamlessly incorporated into Salesforce and also has a simple user interface that is usually quite easy to determine. Most of the time when I set up a project on Salesforce Marketing Cloud Account Engagement, I enjoy the mindset of defining and neglecting, as I trust the system to keep my custom projects running, even without proactively taking notice of them. This makes lead nutrition much simpler, as well as much more uncomplicated.
  • Salesforce Marketing Cloud Account Engagement serves intelligence with excellence to build up your highly engaging campaigns. With Salesforce Marketing Cloud Account Engagement you can make campaign segments, track user's activity, analyze analytics, schedule up email, increases the ability to visualize leads, manage sales pipeline and campaigns.

Cons

  • Less automation ability. It doesn't have proper automation actions.
  • We believe that some of its mechanics could be improved, as is the case of its integration with online database services, with which it would be more practical to use the databases that are stored on the Internet without the need to download them previously. There is also no possibility of adding survey formats to the campaigns.
  • I said the combination of documents as positive, but the adverse is why we have to merge them to begin with. Unfortunately, Salesforce Marketing Cloud Account Engagement develops replicated records when an email address is deleted in Salesforce, instead of having Salesforce as a helper application. Therefore, there is an effort to replicate in Salesforce as well as in Salesforce Marketing Cloud Account Engagement so that the records are corrected correctly.
  • I want better support to make use of the program. Whenever I can't find the points, it seems that I end up looking through the assistance reports 5 before finding an answer. I want to have a much better assistance to make use of the program. That said, the support team is very active, and if you're willing to spend time and energy digging up the best sources, you can probably find the answer you're looking for. It is not as simple as if you need to speak to a real person for help, it is virtually difficult to contact a person.
  • Its services are good but not very cost-effective.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Drip
Founded: 2013
United States
www.drip.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/b2b-automation/

Alternatives

Alternatives

Adzooma

Adzooma

ClickTech Solutions
Mailchimp

Mailchimp

Intuit Mailchimp
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Bulk Email Supported
Email Marketing Supported
Lead Management Supported
Lead Scoring Supported

Categories

AI GTM Supported
Demand Generation Supported
Email Marketing Supported
Go-To-Market Supported
Landing Page Supported
Lead Management Supported
Lead Scoring Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Source Tracking Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Not Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Not Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Not Supported
Social Marketing Supported
Website Visitor Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Not Supported
Form Creation Not Supported
Real Time Editing Not Supported
Responsive Not Supported
SEO Management Not Supported
Templates Supported

Integrations

Faraday Supported
FormKeep Supported
Gravity Forms Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
LeadsBridge Supported
Livestorm Supported
Magento Supported
Morphic Supported
NeverBounce Supported
Raklet Supported
Retently Supported
Survicate Supported
VisitorTrack Supported
Wistia Supported
WordPress Supported
Xplenty Supported
Zapier Supported

Integrations

Faraday Supported
FormKeep Supported
Gravity Forms Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
LeadsBridge Supported
Livestorm Supported
Magento Supported
Morphic Supported
NeverBounce Supported
Raklet Supported
Retently Supported
Survicate Supported
VisitorTrack Supported
Wistia Supported
WordPress Supported
Xplenty Supported
Zapier Supported
Claim Drip and update features and information
Claim Drip and update features and information
Claim Salesforce Marketing Cloud Account Engagement and update features and information
Claim Salesforce Marketing Cloud Account Engagement and update features and information