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About

Dokan is the best front end multi-vendor marketplace on WordPress, powered by WooCommerce. It helps you to build your own marketplace similar to Amazon, Shopify, eBay, Magento like marketplaces in under 30 minutes. Dokan is the fastest way to start eCommerce and earn through commissions with products ranging from digital, physical to variable products. Features: #Marketplace with Independent Stores #Multiple Product Types #Use any WooCommerce Compatible Theme #Frontend Dashboard For Vendors #Earn From Each Sale #Store Insights with Reports and Statement #Coupon Management #Stylish Storefronts #Increase Brand Value with Product Reviews #Manage Orders on the Go! #Review Product Publishing #Easy Withdraw System #Vendor Profile Completeness #Manage SEO for Store Page #Vendor Configure their own Store Settings #Vendor Payment Method Setup #Social Profiles Integration for Vendors #Shipping Management for Each Store #Refunding Customers is Extremely Easy & Many More

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketplace Owner,Single eCommerce Site Owner, Entrepreneur,Developer

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149.00/year/user
Pricing Details:

https://wedevs.com/dokan/pricing/
Free Version Supported
Free Trial Supported

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

weDevs LLC
Founded: 2008
Bangladesh
wedevs.com/dokan

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Alternatives

Retaxis

Retaxis

C S Tech Infosolutions Pvt. Ltd.
zCart

zCart

Incevio IT Solutions
Yo!Kart

Yo!Kart

FATbit Technologies
PayTraQer

PayTraQer

SaasAnt Inc

Categories

eCommerce Supported
Marketplace Supported

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported

Marketplace Features

Catalog Management Supported
Category Management Supported
Fee / Commission Management Supported
Order Management Supported
Payment Processing Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Vendor Portal Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Amazon Not Supported
Appmaker Supported
B2B Portal Supported
BigCommerce Not Supported
Cdiscount Not Supported
Eventin Supported
Gmail Not Supported
Linnworks Not Supported
PluginHive Supported
Shopify Not Supported
Stackreaction Supported
SyncSpider Supported
WooCommerce Not Supported
eBay Not Supported

Integrations

Amazon Supported
Appmaker Not Supported
B2B Portal Not Supported
BigCommerce Supported
Cdiscount Supported
Eventin Not Supported
Gmail Supported
Linnworks Supported
PluginHive Not Supported
Shopify Supported
Stackreaction Not Supported
SyncSpider Not Supported
WooCommerce Supported
eBay Supported
Claim Dokan Multivendor Marketplace and update features and information
Claim Dokan Multivendor Marketplace and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information