Docsie vs. RightAnswers Comparison


Docsie	RightAnswers Upland Software	+	+
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About Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security	About Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users	Audience Companies interested in an enterprise knowledge management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per month (annual) Forever Free Startup - $0 Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly) Small Team - $79 per month (billed annually) OR $99 per month (billed monthly) Business - $249 per month (billed annually) OR $315 per month (billed monthly) Organization - custom pricing based on requirements Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Docsie Founded: 2018 Canada www.docsie.io	Company Information Upland Software Founded: 2010 United States uplandsoftware.com/rightanswers/
Alternatives Document360 Kovai	Alternatives Universal Knowledge Knowledge Powered Solutions Ltd
Archbee AiurLabs	Bloomfire
Bit.ai Bit Tech Labs	Guru
Shelf Shelf.io	Knowmax
GitBook View All	Shelf Shelf.io View All
Categories AI Knowledge Base Supported AI Translation Supported API Documentation Supported Corporate Wiki Supported Document Generation Supported Enterprise Content Management (ECM) Supported Knowledge Management Supported Software Documentation Supported	Categories AI Knowledge Base Supported Contact Center Knowledge Base Supported Corporate Wiki Supported Knowledge Management Supported
Knowledge Management Features Artificial Intelligence (AI) Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Show More Features Document Generation Features Batch Processing Not Supported Collaboration Supported Digital Signature Not Supported Interaction Tracking Supported Multiple Output Formats Supported Templates Supported Enterprise Content Management (ECM) Features Archiving & Retention Supported Collaboration Tools Supported Content Lifecycle Management Not Supported Digital Asset Management Not Supported Document Management Supported Electronic Signature Not Supported Information Governance Supported Mobile Access Supported Search Supported Version Control Supported Workflow Management Supported Software Documentation Features Access Roles / User Permissions Supported Automatic Documentation Generation Supported Collaboration Tools Supported Docs Web Hosting Not Supported Feedback Capture Supported Markdown Support Supported Multiple Formats Support Supported Multiple Versions Support Supported reStructured Text Support Not Supported Version Control Supported Webhooks Supported WYSIWIG Editor Supported	Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Not Supported Decision Tree Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported
Integrations AccessOwl Supported Airtable Supported Bitbucket Supported CodePen Supported CodeSandbox Supported Figma Supported Files by Google Supported GitHub Supported GitHub Gist Supported GitLab Supported Google Drive Supported Google Maps Supported JSFiddle Supported Jotform Supported Loom Supported Microsoft Word Supported Miro Supported Okta Supported Swagger Supported Show More Integrations View All 22 Integrations	Integrations AccessOwl Not Supported Airtable Not Supported Bitbucket Not Supported CodePen Not Supported CodeSandbox Not Supported Figma Not Supported Files by Google Not Supported GitHub Not Supported GitHub Gist Not Supported GitLab Not Supported Google Drive Not Supported Google Maps Not Supported JSFiddle Not Supported Jotform Not Supported Loom Not Supported Microsoft Word Not Supported Miro Not Supported Okta Not Supported Swagger Not Supported Show More Integrations
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