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About

DocNow is an AI-enabled electronic health record and clinical workflow platform designed specifically for post-acute healthcare providers such as skilled nursing facilities, long-term care organizations, and home health teams. It centralizes patient documentation, clinical workflows, and administrative processes into a single environment that helps providers manage patient records more efficiently while reducing the time spent on manual charting and administrative tasks. It integrates technologies such as machine learning, robotic process automation, voice recognition, and natural language processing to automate healthcare documentation workflows, patient record management, and dictation-to-note processes. It allows clinicians to access patient information, create clinical notes, capture charges, and generate reports through an interface designed by healthcare providers for real clinical environments.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Post-acute healthcare providers, including skilled nursing, long-term care, and home health organizations that need an AI-powered EHR platform to manage clinical documentation, workflows, and patient care

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DocNow
Founded: 2017
United States
docnow.ai/

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Benchmark EHR

Benchmark EHR

Benchmark Solutions
Service Center

Service Center

Office Ally
Nextech

Nextech

Nextech Systems
Foothold

Foothold

Foothold Technology
iCare

iCare

iCare.com

Categories

e-Prescribing Supported
Telemedicine Supported
Wound Care Supported

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

SecureRx Not Supported
AGS AI Platform Not Supported
Arrendale Associates Not Supported
Assort Health Not Supported
CERTIFY Health Not Supported
CGM LABDAQ Not Supported
CareBridge Not Supported
Dentina.Ai Not Supported
Dragon Medical One Not Supported
Emitrr Not Supported
FlowHealth Not Supported
GridSocial Not Supported
IAL (InterActive Lab) Not Supported
Infinx Not Supported
Medsender Not Supported
MyCarePlan Not Supported
OhMD Not Supported
RadioView.AI Not Supported
ReferralMD Not Supported
Relatient Not Supported

Integrations

SecureRx Supported
AGS AI Platform Supported
Arrendale Associates Supported
Assort Health Supported
CERTIFY Health Supported
CGM LABDAQ Supported
CareBridge Supported
Dentina.Ai Supported
Dragon Medical One Supported
Emitrr Supported
FlowHealth Supported
GridSocial Supported
IAL (InterActive Lab) Supported
Infinx Supported
Medsender Supported
MyCarePlan Supported
OhMD Supported
RadioView.AI Supported
ReferralMD Supported
Relatient Supported
Claim DocNow and update features and information
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