Divology vs. OBI Engage Comparison


Divology	OBI Engage OBI4wan	+	+
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About Social media tools that will grow your business. Social Media Management Create new customers with engaging and shareable social media content. Now includes a Banner Ad feature! Reputation Monitor Protect your online reputation by monitoring and responding to customer feedback. Social Deals Increase new and returning customers with social deals that also builds email lists. We provide you with an online dashboard where you can track all of your key metrics and see everything that is being said about your business online. We provide you with engaging content specific to your industry and ideas for giveaways that grow customers. We can help you optimize your profiles and promote your business across social media websites to get customers that are ready to buy.	About Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes searching for a Reputation Management platform	Audience Medium to large customer service organizations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Divology divology.com	Company Information OBI4wan Founded: 2011 Netherlands www.obi4wan.com/nl/producten/webcare/
Alternatives Vista Social	Alternatives Flow.ai
Sprout Social	Digital Air Strike
Brandwatch	Talkative
SocialOwl	Khoros
Hootsuite View All	InTheChat View All
Categories Reputation Management Supported Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported	Categories Customer Service Supported Live Chat Supported Social Media Management Supported
	Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Supported Email Management Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Supported Workflow Management Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Facebook Supported Freshchat Not Supported IFS Ultimo Not Supported X (Twitter) Supported View All 2 Integrations	Integrations Facebook Not Supported Freshchat Supported IFS Ultimo Supported X (Twitter) Not Supported View All 3 Integrations
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