OBI Engage

OBI Engage

OBI4wan
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+

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About

Digital Air Strike helps businesses engage with consumers online with targeted ads, more 5-star reviews, custom social media marketing, patented lead response, and A.I. powered intelligent messaging. Digital Air Strike’s dedicated team and award-winning technology deliver measurable ROI to 5,000+ businesses worldwide. Thousands of businesses rely on our award-winning social media marketing, online reputation management, AI-powered intelligent messaging solutions, and patented lead response technology to connect with their customers and ultimately sell or service more new clients. Digital Air Strike’s dedicated team of experts and exclusive partnerships deliver 5-star results and measurable ROI. Get 9x more positive reviews when you partner with Digital Air Strike. Combine our award-winning review surge technology with social media and online reputation management to look better online and conquer your competition!

About

Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for custom social media marketing, patented lead response and AI powered intelligent messaging services

Audience

Medium to large customer service organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Digital Air Strike
Founded: 2007
Arizona
digitalairstrike.com

Company Information

OBI4wan
Founded: 2011
Netherlands
www.obi4wan.com/nl/producten/webcare/

Alternatives

Alternatives

BlockchainDefender

BlockchainDefender

BlockSafe Technologies
RepuSure

RepuSure

Reputation.ca

Categories

Categories

Customer Service Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Freshchat Not Supported
Google Business Profile Supported
Google Maps Supported
IFS Ultimo Not Supported

Integrations

Freshchat Supported
Google Business Profile Not Supported
Google Maps Not Supported
IFS Ultimo Supported
Claim Digital Air Strike and update features and information
Claim Digital Air Strike and update features and information
Claim OBI Engage and update features and information
Claim OBI Engage and update features and information