DialerAI vs. UJET Comparison


DialerAI Star2Billing S.L. (ESB65173742)	UJET	+	+
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About Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.		About UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses and call centers with national or international calling needs		Audience Customer Experience Managers, Call Center Managers
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199.00/month Free Version Not Supported Free Trial Supported		Pricing Call for current pricing and offers. Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros UJET is a customer support software. Supports our company with right technology and tools. Resolves issues and also manage incoming calls. Simple yet clean Interface. User friendly software. Real time monitoring available. Reliable and secure software. Customer support are very responsive. Cons Very good software. Easy to setup and use. Highly recommended.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Star2Billing S.L. (ESB65173742) Founded: 2009 Spain dialer.ai/landing/		Company Information UJET Founded: 2015 United States ujet.cx/
Alternatives Dialfire cloud IT Services		Alternatives Genesys Cloud CX Genesys
Voiso		Amazon Connect Amazon
CloudTalk		Five9
3CLogic		NiCE CXone Mpower NiCE
XCALLY Xenialab View All		Talkdesk View All
Categories AI Call Center Supported AI Dialers Supported Auto Dialer Supported Call Center Supported IVR Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported Voice Broadcasting Supported		Categories Agentic AI Supported AI Agents Supported AI Call Center Supported AI Voice Agents Supported Auto Dialer Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Contact Center as a Service (CCaaS) Supported Contact Center Quality Assurance Supported Conversational AI Supported Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Customer Service Supported Experience Orchestration Supported IVR Supported Live Chat Supported Proactive Notification Supported Remote Support Supported Sales Dialers Supported Telephony Supported Voice Bot Supported Workforce Optimization (WFO) Supported
Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Show More Features Predictive Dialer Features Call Monitoring Not Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported		Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Supported Workflow Management Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Remote Support Features Diagnostic Tools Not Supported File Transfer Not Supported Live Chat Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Not Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Not Supported
Integrations Assembled Not Supported Blotout Not Supported Calabrio Quality Management Not Supported Chatdesk Not Supported Dialogflow Not Supported Google Cloud Contact Center AI Not Supported Meltano Not Supported Microsoft Dynamics 365 Not Supported PayPal Supported Peopleware Not Supported Replicant Not Supported Salesforce Not Supported Verint Workforce Engagement Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration		Integrations Assembled Supported Blotout Supported Calabrio Quality Management Supported Chatdesk Supported Dialogflow Supported Google Cloud Contact Center AI Supported Meltano Supported Microsoft Dynamics 365 Supported PayPal Not Supported Peopleware Supported Replicant Supported Salesforce Supported Verint Workforce Engagement Supported Zendesk Supported Show More Integrations View All 13 Integrations
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