DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)
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About

Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.

About

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and call centers with national or international calling needs

Audience

Customer support teams and companies seeking a solution to setup a complete call management system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The features of their software like AI-enabled Omnichannel Solution, Live call monitoring dashboards and Flexible dialer modes made our day-to-day work much more efficient. Also, the 24/7 Customer Support helped us in gaining much more effective results recently.
  • The priority that they provide to their customers is appreciated and this in my opinion is the best advantage.

Cons

  • The Software is performing well and hasn't shown any Cons so far.
  • I have never faced an issue in their product so in my opinion there are no flaws or Cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Star2Billing S.L. (ESB65173742)
Founded: 2009
Spain
dialer.ai/landing/

Company Information

Ozonetel
Founded: 2007
United States
ozonetel.com

Alternatives

Dialfire

Dialfire

cloud IT Services

Alternatives

ATLAS

ATLAS

The Telephony Co.
astTECS

astTECS

*astTECS
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.
XCALLY

XCALLY

Xenialab

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Call Center Supported
IVR Supported
Power Dialers Supported
Predictive Dialer Supported
Sales Dialers Supported
Voice Broadcasting Supported

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Call Center Supported
Conversational AI Supported
Sales Dialers Supported
Speech Analytics Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Integrations

BoldDesk Not Supported
Clinicea Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kylas Not Supported
Meritto Not Supported
PayPal Supported
Salesforce Not Supported
Sell.Do Not Supported
Slack Not Supported
Sprinklr Not Supported
Swift AMS Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

BoldDesk Supported
Clinicea Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kylas Supported
Meritto Supported
PayPal Not Supported
Salesforce Supported
Sell.Do Supported
Slack Supported
Sprinklr Supported
Swift AMS Supported
Zendesk Supported
Zoho CRM Supported
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Claim Ozonetel and update features and information