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About

DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications.

About

OneDirectory is org chart and employee directory software built for large, complex organisations. Map your company hierarchy in real time, generated from your employee data. See who reports to whom across divisions, departments, and locations without maintaining a single spreadsheet. Every employee gets a profile that surfaces their role, manager, direct reports, skills, and contact details in one place. Search thousands of profiles in seconds. Filter by department, location, or skill. Browse results in a visual map rather than scrolling a flat list. Built for organisations where structure is complex: distributed teams, matrix reporting, multiple business units. Leaders, managers, and employees find the right person and understand where they sit without going through HR.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DeskAlerts is designed for IT, emergency, risk management, safety, and internal communications teams in organizations where delivering urgent information quickly and reliably is critical. Commonly used in healthcare, manufacturing, government, education, finance, and other regulated and complex environments where employees may be distributed across offices, facilities, and production sites.

Audience

HR, IT, and operations leaders at companies with 250+ employees who need to manage complex org structures and help employees find the right person at scale.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Three curated packages with flexible plans.
Free Version Not Supported
Free Trial Supported

Pricing

$349 per month
For growing companies that need one place to find people, understand teams, and navigate their org.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The employee directory is the standout feature. Finding coworkers is fast and intuitive, whether you’re searching by name, role, department, or location. Everything is accurate and up to date, which makes a big difference in larger or distributed teams. Being able to quickly see who someone is, what they do, and how they fit into the organization saves time and removes friction from day-to-day collaboration.

Cons

  • It would be great to see more optional profile customization over time, especially for teams that want to surface additional internal information. That said, the current setup covers the most important details very well.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DeskAlerts
Founded: 2006
United States
www.alert-software.com

Company Information

OneDirectory
Founded: 2012
South Africa
www.onedirectory.com

Alternatives

SnapComms

SnapComms

SnapComms, an Everbridge company

Alternatives

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Regroup Mass Notification

Regroup Mass Notification
Channels

Channels

Telelogos
Proze

Proze

TailoredMail
RedFlag

RedFlag

Pocketstop
Employee Directory

Employee Directory

Beyond Intranet

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Not Supported
Templates Supported
Two-Way Communication Supported

IT Alerting Features

Alert Noise Reduction Not Supported
Alert Routing Not Supported
Dynamic Notifications Supported
Enriched Incident Context Not Supported
Escalation Policies Supported
Incident History Audit Not Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Integrations

Microsoft Entra ID Supported
Microsoft Teams Supported
Active Directory Supported
Auth0 Supported
Microsoft 365 Not Supported
Microsoft SharePoint Not Supported
Okta Supported
Twilio Supported

Integrations

Microsoft Entra ID Supported
Microsoft Teams Supported
Active Directory Not Supported
Auth0 Not Supported
Microsoft 365 Supported
Microsoft SharePoint Supported
Okta Not Supported
Twilio Not Supported
Claim DeskAlerts and update features and information
Claim DeskAlerts and update features and information
Claim OneDirectory and update features and information
Claim OneDirectory and update features and information