Descartes Pacejet vs. NetDespatch Comparison


Descartes Pacejet Descartes Systems Group	NetDespatch	+	+
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About Descartes Pacejet is a multi-carrier shipping software solution fully integrated with enterprise resource planning (ERP) systems to optimize shipping costs, efficiency, and service. It manages LTL freight, parcel, and wholesale shipments by providing rate shopping, packing, and shipping tools in a single platform. The software uses predictive packing algorithms to reduce surprise shipping fees and features scan-pack workflows that ensure 99% error-free shipment accuracy. Automated label printing and paperwork handling streamline compliance and branding, saving time and eliminating manual errors. Customizable shipping rules and dashboards allow businesses to tailor workflows and track key shipping metrics effectively. With seamless connectivity to hundreds of carriers and ERP systems, Descartes Pacejet empowers companies to ship smarter and faster.	About NetDespatch is the leading SaaS parcel data management platform for postal and parcel carriers. It enables carriers to provide leading edge web-based applications and services for their customers, that use delivery data directly transferred from order management and warehouse systems to print shipping labels, customs documentation and manifests, as well as generate any required data files. Carriers can also use the platform to make their tracking available from point of despatch to final delivery. Our primary customers are postal and parcel carriers such as Royal Mail, APC Overnight, Yodel and New Zealand Post. Carriers using our platform enable their customers to ship and track online, and to use our wide-ranging portfolio of integration services, have seen significant growth in their internet-connected customer base, considerable reductions in operational costs as well as increased customer retention.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Pacejet serves retailers, wholesalers, e-commerce, manufacturers, and distributors primarily based in North America. The company's customers are usually mid-market or larger organizations.	Audience Shipping agencies and carriers looking for a software solution to manage their shipping operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all! Cons Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Descartes Systems Group Founded: 1981 Canada www.pacejet.com	Company Information NetDespatch United Kingdom www.netdespatch.com
Alternatives 2Ship 2Ship Solutions	Alternatives Parcelhub
FreightPOP FreightPOP, Inc.	SmartConsign
Freight+	Reveel
ShipHawk	2Ship 2Ship Solutions
ShipERP ERP Integrated Solutions View All	StarShip V-Technologies View All
Categories 3PL Supported Distribution Supported Freight Supported Logistics Supported LTL Supported Multicarrier Parcel Management Supported Shipping Supported	Categories Multicarrier Parcel Management Supported Shipping Supported
Shipping Features Air Shipping Supported Bills of Lading Supported Container Shipping Supported Freight Shipping Supported Ground Shipping Supported Import / Export Supported Ocean Shipping Not Supported Parcel Shipping Supported Quotes / Estimates Supported Shipment Tracking Supported Warehouse Management Not Supported Show More Features Distribution Features Barcoding / RFID Not Supported Import / Export Management Not Supported Inventory Management Not Supported Order Management Not Supported Purchasing Not Supported Returns Management Not Supported Sales Forecasting Not Supported Shipping Management Supported Warehouse Management Not Supported Freight Features 3PL Supported Barcoding / RFID Not Supported Billing & Invoicing Not Supported Customer Management Not Supported Customer Portal Not Supported Import / Export Management Supported International Forwarders Supported Local Forwarders Supported LTL Management Supported Rate Management Supported Shipment Tracking Supported Truckload Management Not Supported Warehouse Management Not Supported Waybills Not Supported Logistics Features 3PL Supported Barcoding / RFID Not Supported Container Tracking Not Supported CRM Not Supported Cross Docking Not Supported Fleet Management Not Supported Inventory Management Not Supported Order Management Not Supported Purchasing Not Supported Scheduling Not Supported Shipping Management Supported Transportation Management Not Supported	Shipping Features Air Shipping Supported Bills of Lading Supported Container Shipping Supported Freight Shipping Supported Ground Shipping Supported Import / Export Not Supported Ocean Shipping Supported Parcel Shipping Supported Quotes / Estimates Supported Shipment Tracking Supported Warehouse Management Not Supported
Integrations AXIO Advanced Projects Supported Acumatica Cloud ERP Supported Cloud Inventory Supported FusionRMS Supported Infor CloudSuite Business Supported Infor CloudSuite HCM Supported Kechie Supported Microsoft Dynamics 365 Supported NetSuite Supported NetSuite SuiteCommerce Supported Oracle CRM On Demand Supported Plex Smart Manufacturing Platform Supported SAP Business ByDesign Supported Salesforce Supported Salesforce Agentforce Marketing Supported UPS Ready Supported Zynk Not Supported Show More Integrations View All 20 Integrations	Integrations AXIO Advanced Projects Not Supported Acumatica Cloud ERP Not Supported Cloud Inventory Not Supported FusionRMS Not Supported Infor CloudSuite Business Not Supported Infor CloudSuite HCM Not Supported Kechie Not Supported Microsoft Dynamics 365 Not Supported NetSuite Not Supported NetSuite SuiteCommerce Not Supported Oracle CRM On Demand Not Supported Plex Smart Manufacturing Platform Not Supported SAP Business ByDesign Not Supported Salesforce Not Supported Salesforce Agentforce Marketing Not Supported UPS Ready Not Supported Zynk Supported Show More Integrations View All 1 Integration
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